Srijeet Bhowmick
Kolkata
Summary
Dynamic leader with a proven track record at mjunction services limited, excelling in business growth and customer relationship management. Spearheaded innovative automation in shipping, achieving a monumental business expansion from INR 30 lakhs to INR 12 Cr. Skilled in analytical problem-solving and fostering team collaboration, consistently surpassing targets through strategic planning and client engagement.
Overview
24
24
years of professional experience
Work History
Senior Business Development & Process Manager
mjunction services limited
Kolkata
12.2015 - Current
- Developed a rule-based concept to automate Ocean Shipping negotiation processes.
- Implemented automated system to replace the traditional manual process in vessel chartering.
- Expanded customer base by showcasing value proposition
- Consistently increased business growth annually through client retention
- Led the development and launch of a mobile app for Bunker Procurement Platform aimed at shipowners
- Enhanced mobile app to stabilize the fluctuating bunker negotiation process
- Facilitated worldwide promotion via on-ground market engagement and digital marketing strategies.
- Designed digital content to boost marketing efforts
- Advised clients on optimal market entry times for freight discovery
- Analyzed Global Bunker market to evaluate competitor platform offerings
- Upgraded capabilities of both Bunker Procurement Mobile Application and Ocean Freight Platform.
- Led initiatives to enhance yearly performance in Shipping Vertical Business.
- Exceeded yearly ABP targets; expanded business from INR 30 lakhs to INR 12 Cr in nine years
Head - Sales Planning
Electrosteel Steels Limited
Kolkata
06.2012 - 11.2015
- Developed strategic plans for product and market growth.
- Coordinated phase-wise alignment of production and sales ramp-up.
- Strategized annual plans for TMT, Pig Iron, and Billets.
- Increased profitability through meticulous planning of monthly sales, as per production.
- Oversaw development and tracking of the Product Portfolio Matrix with Technical Desk's support
- Collaborated with Plant Logistics team to streamline outbound logistics and export scheduling.
- Concluded agreements on regional freight rates on a monthly basis with transportation partners.
- Achieved monthly sales target via direct and stockyard sales.
- Engaged in daily discussions with Regional Customer Account Managers.
- Facilitated complaint resolution by working closely with the tech department.
- Guided segmentation of customer base and promoted brand and marketing efforts.
- Conducted customer visits to gather requirements and expectations.
- Solutions resulting in customer retention, repeat business, and customer satisfaction.
- Pivotal in setting up a distribution network across the identified territories.
- Prepared detailed analysis of off-take trends at consumer level, district-wise market share, and channel stock.
- Managed daily, weekly, monthly, quarterly, semi-annual and annual MIS.
- Ensured ISO compliance for Sales and Marketing Department.
Senior Divisional Manager - Chartering
Tata NYK Shipping Pte LTD
Kolkata
04.2007 - 05.2012
- Formulated structured annual strategy, segmented into monthly revenue objectives.
- Optimized strategy based on regional bulk shipping data.
- Facilitated business expansion by implementing COA Strategies, conducting daily client engagements, and assessing market dynamics
- Secured new business for owned vessels in the Persian Gulf, Indian Coast, and Pacific area.
- Managed the liaison between Tata Group and port authorities.
- Oversaw vessel navigation and facilitated additional bookings.
- Monitored bunker price fluctuations and provided hedging recommendations.
- Managed booking of external business to optimize ship-day usage.
- Conducted arbitrage analysis for deploying market cargo vessels.
- Monitored and managed post-fixing operations using Shipnet, overseeing both tonnage and cargo.
- Create monthly analytical data visualizations with BI technology.
- Conducted detailed analysis of sea and port days, leading to a $2 million savings for the company.
Customer Account Manager
Tata Steel Limited
Kolkata
04.2003 - 03.2007
- Designed client-focused annual planning documents.
- Generated monthly sales forecasts by analyzing market trends.
- Supplied Marketing Group with data for monthly price setting.
- Developed and finalized monthly distribution strategy for West Bengal alongside planning department.
- Oversaw daily transfers of materials between plant and warehouse.
- Ensured consistent follow-ups with customers to achieve higher-than-targeted sales volumes each month.
- Conducted daily communication with customers to comprehend their concerns through various channels.
- Managed customer complaints via Technical Desk and ensured continuous feedback until resolution.
- Investigated detailed applications of wire rod by end customers, delivering insights to the marketing team.
- Developed new customer relations and marketed new product lines.
- Monitored developments within the local TMT and wire rod sector.
- Engage in brand promotions, mason sessions, and engineering meets with the marketing team.
- Launched VMI program at Esab India in January 2006.
Executive Assistant to the Vice President
Tata Steel Limited
Kolkata
07.2000 - 03.2003
- Coordinated with Product Heads to create detailed monthly Operating Sales Plans.
- Tracked fluctuations in international steel markets.
- Scheduled international travel and customer visits for VP.
- Developed company presentations for VP utilizing diverse data sets.
- Compiled Market Intelligence Report highlighting current market, prices comparison, inventory levels, and offerings.
- Provided higher-level management with regular updates through detailed MIS reports.
- Monitored departmental activities.
- Coordinated periodic sessions with executive leadership.
- Coordinated half-yearly and annual business plan conferences.
- Gathered market insights by liaising with foreign branches.
- Oversaw system administration in coordination with the internal IT team.
- Implemented web capabilities in the customer database.
- Developed Lotus-based system for managing customer visit reports.
- Developed web-based balanced scorecard for company initiatives.
- Composed specialized content for Tata Business Excellence Model's IT segment.
Education
Diploma in Shipping - Shipping
Narottam Morarjee Institute of Shipping
Mumbai11-2008
BE - Electronics
KBP College of Engineering
Kolkata12-2000
Skills
- Business growth and marketing strategies
- Business planning
- Relationship building
- Multitasking capacity
- Team collaboration
- Analytical skills
- Customer service
- Marketing strategy
- Problem-solving
- Business analysis
- Customer relationship management
- Project management
Affiliations
- An active cyclist
- Represented First Division Club in Cricket
- Keep engaging with Social Service Activities
Timeline
Senior Business Development & Process Manager
mjunction services limited
12.2015 - Current
Head - Sales Planning
Electrosteel Steels Limited
06.2012 - 11.2015
Senior Divisional Manager - Chartering
Tata NYK Shipping Pte LTD
04.2007 - 05.2012
Customer Account Manager
Tata Steel Limited
04.2003 - 03.2007
Executive Assistant to the Vice President
Tata Steel Limited
07.2000 - 03.2003
Diploma in Shipping - Shipping
Narottam Morarjee Institute of Shipping
BE - Electronics
KBP College of Engineering
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