Experience: ~20 years of experience in banking operations.
People management: Over 14 years of experience in people management
Diverse experience: KYC/AML (~ 12 years) | Cash operations (~5 years) | Settlements/trade support (~3 years)
Work History
Assistant Vice President – KYC QA
J.P. Morgan Services India Private Limited
Bengaluru
01.2022 - Current
Drive KYC / QA Operations for New To Bank, Periodic Reviews, Event Driven Reviews and Account Activity Reviews
Effectively manage stakeholder relationships to ensure communication of all money laundering risks, through Leadership and Operational Forums
Ensure KYC / QA processes are of highest quality to meet regulatory expectations
Oversee status reporting commentary for management / committees
Assistant Vice President – KYC QC
J.P. Morgan Services India Private Limited
Bengaluru
08.2017 - 12.2021
Manage a team that performs quality control for new client adoption and renewals for the bank’s EMEA business, acting as a point of escalation for both new client adoption and renewals
Stakeholder management: manage expectations of the various stakeholders in conjunction with the local management
Act as change management champion – keep a close eye on the regulatory and system changes; assess the impact on the team and guide them
Team Manager
Deutsche Bank Operations
Bengaluru
11.2010 - 07.2017
Ensure that Quality of the KYC team is well within standards set by the group and that there are no regulatory breaches
Manage clients’ expectations of trading account opening without compromising on meeting regulatory requirements, act as escalation contact for stalled adoptions
Ensure clients’ ultimate beneficial owners (UBOs), PEPs and legal persons are adequately identified and documented per appropriate regulations
Operations Manager
Deutsche Bank Mauritius Ltd
Port Louis
08.2008 - 11.2010
Oversee Cash Settlements / FX and Money market, manage and responsible for Jersey and Cayman operations
Ensure that incoming and outgoing payments and other transactions are processed on a timely basis and appropriate fees are being collected
Ensure transactions are verified correctly on Bank Master & MINT released
Process Supervisor
Deutsche Bank Operations Intl
Bengaluru
05.2006 - 08.2008
Monitor custody and broker fail reports on a daily basis; ensure that corrective action is being taken on unmatched & failing trades in a timely manner.
Prioritize settlement activity in line with the time zones and ensure Settlement Instructions are updated in Alert.
Team Member
JP Morgan Chase
Bengaluru
06.2005 - 05.2006
Monitor unmatched trades on Euroclear, take corrective action.
Work with the middle office to ensure settlement of trades. Assist claims team in claiming and authenticating claims on failed trades.
Processing Executive
HSBC
Bengaluru
10.2002 - 06.2005
Sending and receiving SWIFT payments, payments investigations and payments related processing.
Customer Service
Hinduja TMT
Bengaluru
05.2002 - 10.2002
Provided telephone-based support to one of the leading telecom players in the USA
Finance Asset servicing and reseatch at J.P. Morgan Services India Private LimitedFinance Asset servicing and reseatch at J.P. Morgan Services India Private Limited
Business Analysis Associate II - (AVP) at J.P. Morgan Services India Private LimitedBusiness Analysis Associate II - (AVP) at J.P. Morgan Services India Private Limited
Assistant Vice President (AVP) Compliance, KYC - AML & Legal at Utkarsh Small Finance Bank LimitedAssistant Vice President (AVP) Compliance, KYC - AML & Legal at Utkarsh Small Finance Bank Limited