Blogging
Srikant Naik
IT operations
Bhubaneswar
Summary
IT Operations Specialist with extensive experience managing IIS environments. Ensured 99.9% uptime for critical web applications, which directly supported business continuity and enhanced user satisfaction. Developed a monitoring system that cut system downtime by 30%, enabling quicker incident responses. Expertise in automation, deployment processes, and cross-functional collaboration helps optimize performance and improve overall efficiency. Bringing a proactive mindset and technical skills to enhance operational effectiveness and drive user engagement.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
IT Operations Specialist
iMerit Technology Pvt Ltd
08.2021 - Current
- Oversaw the daily operations of the IIS environment, ensuring 99.9% uptime for critical web applications, which supported business continuity and enhanced user satisfaction
- Developed and implemented a monitoring system that proactively identified potential issues, reducing system downtime by 30% and helping the team respond to incidents more quickly
- Streamlined the deployment process for web applications, cutting deployment time by 50% through automation and scripting, which allowed for faster delivery of new features to users
- Collaborated with cross-functional teams to troubleshoot and resolve complex performance issues, leading to a 20% improvement in application response times and significantly enhancing user experience
- Conducted regular training sessions for team members on best practices in IIS management, which empowered the team and improved overall operational efficiency
Education
BCA - Computer Application
Utkal University
04.2018 - 06.2021
Skills
- IIS Management
Network troubleshooting
Hardware troubleshooting
Application support
IT documentation
Service desk management
Operating systems
Remote technical support
Problem-solving abilities
IT asset management
Interests
Gaming and solving puzzle
Music
Video games
Reading
Timeline
IT Operations Specialist
iMerit Technology Pvt Ltd
08.2021 - Current
BCA - Computer Application
Utkal University
04.2018 - 06.2021
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