Planned, designed, Executed all aspects of Customer Yearbook Projects
Responsible for Project planning and execution throughout product lifecycle, including gathering and prioritizing Time and Cost
Optimized Design resource allocation by creating detailed work breakdown structures that clearly outlined task dependencies and timelines.
Managed the Financial aspects of the individual projects, from the revenue and expenditure side, to maximize higher gross margin
Effectively led a proficient in-house design team, orchestrating the successful execution of more than 75+ design projects within a span of 5 years. Collaborated closely with various stakeholders to ensure the seamless delivery of 75+ projects in tight deadlines
Enabled Proper Data flow into Design software for automation thereby saving 100 Design Hours per project
Negotiated and managed third-party contracts related to project deliverables.
Assistant Manager Technology
Puma Sports Private Limited
04.2017 - 08.2018
Product and Program Management
Responsible for development cycle of PUMA brand Site based on Magneto and hosted on Google cloud
Monitoring and improving key site metrics
Conducting weekly meetings with internal puma teams for raw requirement gathering
Translating requirements to Wireframes, User stories and rest scenarios for external vendor for development
Sprint planning with external development vendor to ensure deadlines for given requirements
Reduced server response time by 50%, Bounce rate by 40% on landing pages
Created a process for simple Banner and Marketing content changes to be moved to inhouse there by saving 20 lakhs per annum in development costs
Implemented Jira and Zoho invoice tasks workflow for Dev team for progress and billing works saving time in reconciliation
Identified required SAAS Emails marketing suites for puma.com
Led deployment project of netcore marketing suite for email and notification marketing
Conducting campaigns in initial 3 months to remove any roadblocks and teething issues such as domain reputation, Spam rate etc..
Management Trainee - Strategic Intivaties
Puma sports Private limited
04.2016 - 03.2017
Development
Led development from client side for centralized Cloud based order management tool as part of digital transformation initiative
Support : One point of contact for bi annual trade show order taking process for 500+ Franchisee and ecommerce partners and account managers
Process improvement : Ensured properer dataflow to centralized database from different stake holders i8n order taking process
Reduced order taking time from 45 days to 20 days there by reducing drop orders by 25%
Catalogue Design Project
Created inhouse process for designing bi annual trade show catalogue to reduce TAT and errors
Reduced TAT from 4 working days to 5 hours for each channel catalogues
Reduced errors to zero via automating whole majority of process
Eliminated designing cost worth 5 lakhs per year
Coordinated multi department EBIT Projects for improving bottom line
Assisted established management staff with operational oversight, business development and process improvement strategies.
Business Development Manager
Freshworks Inc.
04.2015 - 03.2016
Responsible for technical part of sales of ITSM SAAS product freshservice to North American region
Organized Feature and technical demos for Inbound customers to address their pain points in their existing process
Assisted deployment team with required integrations and customization.
Operations Manager at IBM India Private Limited/ Kyndryl Solutions Private LimitedOperations Manager at IBM India Private Limited/ Kyndryl Solutions Private Limited