Srikanth D

• Designed and developed the Voicemail Drop Feature for the Apollo Dialer, enhancing sales outreach efficiency.
• Implemented the Dialer Opt-Out Feature to comply with customer preferences and regulatory guidelines.
• Led the Twilio Sub-Account Migration Project, ensuring seamless migration of critical VoiceSettings and phone numbers from the main account to sub-accounts, minimizing downtime and ensuring service continuity.
• Contributed to the Sales Engagement Email Revamp Project, improving email performance and user engagement.

Designed and developed converter and Adapters Service for E-Invoicing Project for Brazil Country expansion.

• Designed, developed and delivered Notification System for collecting customer care feedback through Whatsapp, SMS and Email.
• I successfully conceived, developed, and implemented the Request Callback Feature within the Udaan App by creating a Callback Service from scratch.
• I designed, developed, and successfully implemented a Monitoring Service for the Udaan.com Assist Module, allowing for comprehensive tracking of agent work activities.

• Designed, developed and delivered enhancements for Project Set-up Module in Oracle ERP: PPM - Fusion Applications .

• Designed, developed and delivered enhancements for Common Module in Amdocs Telecommunication Suite.

• Designed, developed and delivered enhancements for PDO Module for the Core Banking Solution for RBI.