Extensive Business Analysis Experience: Demonstrated proficiency as a Business Analyst with 16+ years of rich experience in the Cards and Payments, Insurance domains.
Versatile Roles in Project Management: Exhibited versatility by successfully handling various roles such as Business Analyst, Scrum Master, Technical Lead, Designer, and Developer within the Cards and Payments domain.
Current Role - Business Analyst and Scrum Master at ACI Worldwide: Currently contributing as a Business Analyst for the Card and Merchant Management processing platform for ACI client, ensuring seamless integration of scheme changes for global customers.
Previous Role - Business Analyst/SME at Barclays: Played a key role as a Business Analyst and Subject Matter Expert (SME) for Triumph credit card processing system, supporting projects like Duet, High- Value Transactions, and Pay Off Your Balance (POYB).
Expertise in Requirements Analysis and Documentation: Demonstrated expertise in gathering and analyzing business requirements, producing comprehensive specification documents such as BRD, FSD, Gap analysis, and Requirement Traceability Matrix.
Strong Analytical and Project Management Skills: Possesses robust analytical and project management skills, with an in- depth understanding of various methodologies including Waterfall and Agile.
Comprehensive Knowledge of SDLC: In- depth understanding and application of the Software Development Life Cycle (SDLC) in various phases such as Requirements, Analysis/ Design, Development, Testing, and Implementation. Project Management Achievements at ACI Worldwide: Successfully managed the Mandate scheme changes project, overseeing a team of 24 and ensuring the seamless delivery of changes to global customers.
Effective Business Analysis at Barclays: Contributed significantly to projects like Duet, High- Value Transactions, and POYB, focusing on delivering value iteratively, maintaining product backlogs, and collaborating with 3rd party vendors.
Technical Expertise in Mainframe, Oracle, Unix/ Linux, and Python: Possesses technical proficiency in a diverse range of environments, including Mainframe, Oracle, Unix/ Linux, and Python, enhancing capabilities for analysis and solution implementation.