Results-driven consultant with a proven ability to manage multiple projects simultaneously. Expertise in stakeholder engagement, problem-solving, and team coordination, ensuring timely and budget-compliant project completion.
Overview
12
12
years of professional experience
Work History
Consultant
Capgemini Technology services Pvt ltd
Hyderabad
02.2025 - 07.2025
Collaborated with teams to analyze client requirements and propose solutions.
Assisted in developing project documentation to ensure clarity and consistency.
Participated in client meetings to gather feedback and refine project scope.
Supported testing phases by documenting issues and suggesting improvements.
Engaged with stakeholders to facilitate effective communication throughout projects.
Maintained project schedules by tracking tasks and deadlines for team members.
Collaborated with clients to develop action plans to address specific challenges and objectives.
Reviewed existing policies and procedures to suggest necessary improvements.
Collaborated with stakeholders to define project scope, objectives and deliverables.
Managed multiple projects simultaneously ensuring timely completion within budget constraints.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Oversaw quality control to identify inconsistencies and malfunctions.
Operations Team Leader
Accenture Solutions Pvt Ltd
Hyderabad
01.2019 - 03.2024
Led daily operations, ensuring smooth workflow and team coordination.
Managed team schedules, optimizing resource allocation for project efficiency.
Monitored performance metrics, identifying areas for process improvement.
Implemented standard operating procedures to maintain consistency in operations.
Resolved team conflicts, fostering a positive work environment and morale.
Conducted regular team meetings to discuss progress and address challenges.
Generated detailed reports outlining KPIs, quality control measures, and other related data points.
Determined effective schedules and managed daily workflow.
Performed root cause analysis to identify problems within the organization's operations process.
Monitored performance metrics on a regular basis and identified areas for improvement.
Coordinated with cross-functional teams to ensure smooth workflow processes.
Led team of 16 in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
Analyzed operational data to identify trends and implement strategic improvements.
Analyzed key performance indicators to identify effective strategies.
Technical Support Analyst
Knoah solutions
Hyderabad
06.2016 - 03.2018
Provided technical support for software and hardware issues for end-users.
Diagnosed and resolved system errors through troubleshooting procedures.
Assisted users with software installations and updates on various devices.
Documented support tickets and tracked user inquiries in the system.
Collaborated with IT teams to implement system improvements and upgrades.
Maintained knowledge of emerging technologies to enhance support strategies.
Provided timely updates on progress towards resolution of customer issues via email or phone calls.
Mechanical Engineer
Premier engineering works
Hyderabad
11.2013 - 03.2016
Implemented process improvements to optimize workflow efficiency in engineering tasks.
Developed and tested mechanical components to ensure proper functioning.
Created detailed drawings using AutoCAD software for parts fabrication and assembly.
Trained personnel on operating procedures related to machinery maintenance and repair.
Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
Performed calculations to determine load capacities, material stresses, deflections.
Analyzed project requirements and designed solutions for complex engineering problems.
Education
Bachelor of Science - Mechanical Engineering
KL University
Vijayawada
05-2013
Skills
Stakeholder engagement
Project management
Operational efficiency
Strategic planning
Project leadership
Employee management
Client relations
Business analysis
Accomplishments
Awarded as the best team leader for three consecutive years while working with Accenture