Srikanth G N

Bio

Dynamics 365 expert with 7 years of experience specializing in plugin development, integrations using Azure functions and Power Automate flows, customizations, JavaScript, user onboarding, assigning business units and roles, Power BI for reports, cloud flows, ribbon customizations, dashboards, and mentoring. Proven track record in delivering high-quality solutions for diverse business needs.

• Plugin Development:
• Created custom plugins to extend Dynamics 365 functionality, improving data processing speed and accuracy.
• Implemented real-time event handling to enhance user experience and streamline business processes.
• Integration and Automation:
• Integrated external systems with Dynamics 365 using Azure Functions and Power Automate flows, ensuring seamless data flow and process automation.
• Developed custom connectors and APIs for integrating third-party applications, enhancing system interoperability.
• Customizations and Scripting:
• Led efforts in customizing Dynamics 365 to align with unique business requirements, optimizing system usability and user satisfaction.
• Utilized JavaScript to create interactive forms and validate data, enhancing user engagement and data quality.
• User Onboarding and Role Management:
• Managed user onboarding processes, providing training and support to ensure smooth transition and effective system utilization.
• Implemented role-based security models, assigning appropriate business units and roles to users, ensuring data security and compliance.
• Reporting and Analytics:
• Leveraged Power BI to design and develop comprehensive reports and dashboards, enabling data-driven decision-making and business insights.
• Developed custom Power BI visualizations to present complex data in an easily understandable format.
• Workflow Optimization:
• Designed and implemented cloud flows to automate business processes, reducing manual effort and improving workflow efficiency.
• UI/UX Enhancements:
• Executed ribbon customizations to enhance the Dynamics 365 interface, improving user navigation and accessibility.
• Developed and optimized dashboards, providing real-time insights into system performance and key metrics.
• Mentoring and Team Development:
• Mentored and coached junior team members, fostering a collaborative and knowledge-sharing environment.
• Conducted training sessions and workshops to enhance the team's technical capabilities and productivity.

Microsoft Certified: Dynamics 365 Customization and Configuration