SRIKANTH GUNISETTY

Resource Management Supply Chain Management SYSTEM ADMINISTRATION Seeking a position in the organization that provides me ample opportunity to explore & excel while carving out the niche for personal, professional & organizational goals. PROFILE ITIL V3 Foundation Certified. A competent & result oriented workforce management professional with vast exposure of 15 years of overall experience across Project, staffing management, capacity planning, and System Administration, currently spearheading functions as Project / Contractor staffing Professional with IBM India Pvt Limited, Bangalore from 5+ Years. Credentials of having managed various locations with many employees for end-to-end People supply chain management ranging from long term forecasting to capacity planning to real time management. Competent to work within large teams while managing, leading and training them to ensure a customer-oriented service approach and effective target achievement. Thorough expertise in system and network administration; installation and configuration of IT networks, maintenance, troubleshooting and user management. Experience in installation, upgradation, configuration, and support of software/ hardware and other network devices for Microsoft Windows Server 2003 & 2008. Possess expertise in the areas of Active Directory and Exchange Server. Acknowledged troubleshooter and a key decision maker with well-honed skill set in collaborating with cross-functional teams and deploying technology to build successful solutions with thorough knowledge and technical understanding. Demonstrated ability in planning the development and support of a specific IT area or system. Coordinate technical aspects of work for the successful completion of a project. Excellent ability to coordinate with different people at one time under difficult situations and the ability to bring out the best in others while creating a healthy and friendly work environment, thus enhancing operational efficiency and optimizing resource utilization. Possess working knowledge on various tools like Citrix Tools ,Active Directory , Exchange Admin (Outlook) , VPN/Secure ID, Right Fax ,Blackberry and Lotus Notes Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of and and training in Motivated to learn, grow and excel in

• Resolved product issue through consumer testing.
• Awarded with Excellent and Eminent with Cash Prize for maintained the Client First and Over all Stake holder Satisfaction.

ITIL V3 Foundation