Srikanth Jangam
Summary
Experienced and growth-oriented SAP S/4 Hana Sales SD/LE/TM Condition Contract (CCM) and Settlement Functional Consultant with a decade of expertise. Proven track record in seamlessly integrating SAP systems to optimize business processes. A collaborative educator adept at fostering relationships across diverse business units, propelling growth through innovative IT solutions. A strategic troubleshooter known for delivering comprehensive resolutions to complex systemic challenges.
Overview
14
14
years of professional experience
3
3
Certification
Work History
SAP S/4 Hana Greenfield Implementation
Hempel- Programme Phoenix
02.2023 - Current
- Collaborated in a scrum team environment, actively participating in backlog review and Sprint planning sessions, following Agile methodology
- Reviewed Business Requirements Documents (BRDs), comprehended the requirements, and prepared functional specification documents
- Conducted walkthroughs with business stakeholders to obtain approval for RICEFWs (Reports, Interfaces, Conversions, Enhancements, Forms, and Workflows)
- Facilitated scoping and design workshops for business users, explaining SAP business processes and capturing any process gaps
- Analyzed scoping sessions, user requirements, and finalized the blueprint for the implementation
- Collaborated closely with core business leads to gather detailed requirements and ensure alignment with business objectives
- Configured organization structures, and maintained master data for customers, materials, customer material records, Also, configured output settings for sales orders, delivery documents, and billing documents
- SAP S/4HANA Settlement Management
- I have expertise in Settlement Management for rebates and commissions using Condition Contracts
- This includes handling customer rebates with AR documents and vendor commissions with AP invoice postings
- Configuring new types of condition contracts, contract categories, settlement document types, contract condition tables, contract condition types, access sequences, contract pricing procedures, defining business volume criteria, and integrating with FI/CO
- Setting up SD pricing by configuring condition tables, field catalogues for condition tables, condition types, access sequences, pricing procedures, condition type groups, item categories, and pricing formula definitions, as well as defining eligible partners
- Creating test data and conducting testing of CCM functionality to generate credit/debit memos for customer rebates and vendor chargebacks based on settlement calendars, including full settlement, partial settlement, delta settlement, and accruals.
SAP S/4 Hana Rollout/Upgrade
Outokumpu
06.2022 - 02.2023
- Participated in the end-to-end process of Finland's SAP HANA rollout project
- Discussing with the onsite business regarding the requirements
- Analysis of the requirement, preparing AS-IS & TO-BE documents for rollout projects
- Finalizing the requirements by taking sign-off from the clients
- The mapping of the overall enterprise structure relating to SD to the company code and plant that we are rolling out
- Item category determination for newly created item category groups
- Interfaces between Sales order to Delivery document & Delivery document to Shipment & then invoice
- Preparing the test documents for the user
- Validation at the time of Go-Live in the production system
- SAP HANA Upgrade
- Worked on the Avesta and Germany plants upgrade projects from SAP Hana 1605 to SAP S/4 HANA 2021 Version
- Responsible for order-to-cash tower for S/4 Hana Simplification items analysis and readiness check
- Worked on End to End Replacement of SD Rebate Process with settlement management
- WRICEF Remediation and Retrofitting corrections in S/4 environment
- Participated in the design and implementation of proposed solutions to obsolete business processes
- Continuous coordination with other tower leads and team members for seamless S4 enablement.
SAP S/4 Hana Greenfield Implementation – SAP S/4 Hana Sales
Agropur Dairy Cooperative
04.2021 - 06.2022
- Worked in a scrum team environment and participated in backlog review and Sprint planning sessions, following Agile methodology
- Review BRD documents, understand the BRD, prepare the functions specification documents and walkthroughs with business and get it approved for RICEFWs, explain the functional requirements to technical test, and testing and post-go-live activities
- Conducting the scoping/design workshops for business people, explaining the SAP business process to business people
- This includes finding out their business process and documenting the gaps
- In addition, analysis of scoping sessions, user requirements and finalization of the blueprint
- Leveraged the SAP best practices as a default way to build the baseline system configuration and for fit/gap analysis to capture gaps in the backlog
- Worked closely with core business leads to gather the requirements
- Creating the organization structure, pricing procedures, and maintaining master data for customers, materials, and customer material records, Third-party, Intercompany, and consignment processes, and output configuration settings for sales orders, delivery documents, and billing documents
- Part of the Agropur project, understanding the business requirements and preparing a functional specification for Complex, Medium and Simple RICEFWs
- Enhancements, Conversions, Interfaces
- Involved in unit testing and integration testing and writing test cases for various SD business processes and getting them signed off after successful completion of testing
- Co-ordinated and conducted training and Show and Tell sessions for users.
Global Support – mySAP ECC 6.0
Trinseo
01.2020 - 04.2021
- Leading offshore OTC teams of functional consultants for Trinseo clients and regular follow-up meetings with the teams and handling daily POC service delivery calls
- Providing L4 application support for the order to cash and material flow (MF) team
- Working on and implementing enhancements
- As a Team lead responsible for working with business partners, understanding requirements, creating functional specifications for the business needs
- Provide day-to-day direction to the project team and regular project status to the customer
- Responsible to handle priority 2 tickets during on-call support
- Analyzing the incident tickets raised by the users and providing a permanent solution
- Conducting regular meetings with the stakeholders, keeping the stakeholder's needs and requirements continuously in view
- Always taken up the responsibility for high-priority Incidents and resolved them within the timeline
- To keep track of the incident/change tickets using Service now the ticket tool
- Responsible for meeting SLA targets
- Documented 60 PRT (Problem Resolution Tool) documents for critical and medium tickets to help analyze issues in the future
- Conducting daily sessions internally with team members and fulfilling the gap in skills through knowledge sharing
- Responsible to handle RR report (Response and Resolution) and CAR (Cause Analysis Report) to prepare and report to Management on a weekly/monthly basis
- Mentored OTC/MF resources and improve their technical, analytical, and problem-solving skills and made them work independently.
Global Support – mySAP ECC 6.0
Dow Chemicals Company
11.2018 - 12.2019
- Responsible for handling production support and solving incidents about the Order to Cash team
- Leading offshore OTC teams of functional consultants for Dow, Dupont clients and regular follow-up meetings with the teams and handling daily POC service delivery calls
- Provided Level-3 support for Order to Cash team
- As a Team lead responsible for working with business partners, understanding requirements, creating functional specifications for the business needs
- Ensure smooth transactions in a production environment for users by resolving their Incidents permanently
- Responsible to analyze the assigned incidents and if it is any code changes or enhancements and ensuring changes get implemented in the production system by providing required data to the RICEFW team
- To keep track of the incident/change tickets using Service now the ticket tool
- Responsible for meeting SLA targets
- Conducting daily sessions internally with team members and fulfilling the gap in skills through knowledge sharing
- Mentored OTC resources and improve their technical, analytical, and problem-solving skills and made them work independently
- Supporting team in completing the reported incidents without breaching the SLA periods and without any escalations from clients.
Volkswagen, Global Support
IBM India Pvt Ltd
08.2015 - 11.2018
- Offshore support in solving the incidents raised by customers on daily basis.
- Change Request management. Carrying out development and testing against change requests raised by the customers.
- Lead Quarterly buffer release projects for different regions which include thousands of transport requests to be moved to Sync all the production systems globally.
- Implemented new Company code for Audi & VW Brazil Group and Intercompany billing process between VWG and Audi at onsite location Brazil.
- Implemented SDF separation on imported parts at VG Australian customers.
- Implemented minimum order quantity (MOQ) requirements with MRP label for India.
- Implemented DFS Credit and Debit Notes for VW Malaysia (VGM).
- Implemented non- excisable Invoicing through the accessory business model from Bangalore PDC.
- Implemented new item categories for the Kaluga process for Russian business.
- Supporting IM/3 Interface to transfer SD/MDM/WM data between application servers.
- Close coordination with other team members (other modules) to achieve the project goals.
End-to-End Implementation – mySAP ERP ECC 6.0
Suncor Energy Inc
08.2014 - 07.2015
- Part of Client Requirements Study & Business Process Mapping
- As-Is & To-Be Analysis
- Coordinated with the Onsite Consultants & Subject Matter Experts on customer-specific requirements
- Designed and configured pricing for inter-company billing processes
- Handled the design, solution analysis, and preparation of functional specification documents
- Managed Account Determination and Pricing Procedure setup activities
- Devised smart forms for order and billing output type as well as monitored the configuration of output determination for order and billing document type
- Set up Account groups for Customer Master & SAP Business partner customization
- Completed unit testing, integration testing for the product as well as customer's business scenarios
- Involved in creating UAT test scenarios
- Designed Cut-over activities /Data Migration and Testing all modules coordination
- Handling Go-Live/ Post Go-Live operation for Implementer & Client
- Resolving the post-go-live SD-related issues using the Incident Management tool.
Global Support – mySAP ECC 6.0
Panasonic North America (PNA)
05.2013 - 07.2014
- Effectively and timely resolution of issues
- Worked on the integration of sales process with MM and FI modules
- Preparation of analysis and test case documents
- Working on demands and incidental tickets
- Prepared functional specifications for new developments
- Communication with the Business users regularly
- Close co-ordination with other team members (other modules) to achieve the project goals.
Sales Officer
Samsonite South Asia Private Limited
08.2009 - 01.2013
- Business Development
- Responsible for the sales in the territory
- Taking care of stock and supplies
- Handling distribution network
- Conducting various sales promotional activities in the territory
- Analyzing market trends
- Preparing weekly reports, monthly sales reports, and local market overview reports
- Addressing customer complaints
- Proper and regular client interaction.
Education
MBA -
Dhana Lakshmi Srinivasan Engineering College
Anna University07.2009
Skills
- SAP S/4 Hana Sales and Distribution (SD)
- SAP S/4 Hana Logistics Execution (LE)
- SAP S/4 Hana Transportation Management (TM)
- SAP S/4 Hana Condition contract (CCM)
- SAP S/4 Hana Settlement Management (SM)
- SAP ECC Sales and Distribution (SAP SD)
- Teamwork and Collaboration
- Debugging
- Agile Methodology
- ERP Software
- Requirements Gathering
- Project Management
Previous Organizations
IBM India Pvt Ltd, Pune
Certification
- SAP Certified Application Associate - SAP S/4HANA Sales 1909, https://www.credly.com/go/O2exbz1u
- SAP Certified Application Associate - SAP S/4HANA TM 2020, https://www.credly.com/go/P2QzO6sW
Skills Summary
Expert in SAP S/4 Hana Sales, SD/LE/TM modules, spanning 10.5 years with three E2E implementations. Proficient in OTC, Settlement Management, and Condition Contracts, adept in configuring SD processes, and integrating with MM/FI modules. Skilled in business analysis, scoping, and collaborating with core business leads for comprehensive requirements gathering. Demonstrated leadership managing teams, strong communication for client interactions, and a robust grasp of technical aspects like SAP MM/FI, ABAP, and system debugging.
Languages
English
Native or Bilingual
Hindi
Full Professional
Telugu
Native or Bilingual
Tamil
Full Professional
Timeline
SAP S/4 Hana Greenfield Implementation
Hempel- Programme Phoenix
02.2023 - Current
SAP S/4 Hana Rollout/Upgrade
Outokumpu
06.2022 - 02.2023
SAP S/4 Hana Greenfield Implementation – SAP S/4 Hana Sales
Agropur Dairy Cooperative
04.2021 - 06.2022
Global Support – mySAP ECC 6.0
Trinseo
01.2020 - 04.2021
Global Support – mySAP ECC 6.0
Dow Chemicals Company
11.2018 - 12.2019
Volkswagen, Global Support
IBM India Pvt Ltd
08.2015 - 11.2018
End-to-End Implementation – mySAP ERP ECC 6.0
Suncor Energy Inc
08.2014 - 07.2015
Global Support – mySAP ECC 6.0
Panasonic North America (PNA)
05.2013 - 07.2014
Sales Officer
Samsonite South Asia Private Limited
08.2009 - 01.2013
MBA -
Dhana Lakshmi Srinivasan Engineering College
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