Microsoft Dynamics D365 Finance Functional Consultant
Srikanth Maddela
HYDERABAD
Summary
Strong leadership professional experienced in designing and implementing business plans, procedures and strategies. Skilled at setting comprehensive goals for growth and performance. Reliable operations specialist with extensive experience establishing policies promoting the company culture and vision.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
3
3
Certificates
3
3
Languages
Work History
Deputy Director - ERP Implementation
Congruex Asia-Pacific LLP
Hyderabad
09.2022 - Current
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Review business processes maps / flows, Gap/Fit Analysis findings, functional design documents, testing scripts, documents throughout implementation lifecycle.
- Configured and implemented Dynamics AX with primary focus on General Ledger, Accounts Payable, Accounts Receivable, Budgeting and Fixed Assets.
- Developed systems and procedures to improve operational quality and team efficiency.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Designed and modified reporting procedures and controls to inform business development and growth.
- Developed technical requirement documentation for new software products.
- Design and re-engineer business processes using best practices and standard Dynamics AX business procedures.
- Developed deliverables including: Application Design, Business Process Procedures (BPP), and Process Design Document (PDD) with Visio Process Flows.
- Evaluated employee performance on quarterly basis and coached and trained 20+ team members, increasing quality of work and employee motivation.
- Leading team of 35 to 40people with 4 people managers as direct reports.
Dynamics AX Functional Consultant - MDM Lead
Dentsu Aegis Network
Bengaluru
03.2020 - 08.2022
- Liaised with business users to gather and analyze requirements and designed and delivered technical solutions to address stakeholder needs
- Prepared detailed model specific Business Requirement Documents (BRDs) and Functional Requirement Documents (FDDs) for client requested system enhancements
- Improved overall financial reporting by streamlining control processes and reporting structures
- Designed and maintained financial models to identify and measure risks.
- Utilized financial software to prepare consolidated financial statements
- Utilized blueprints and diagrams to compare finished products against design specifications
- Planned, designed and performed manual and functional project testing and reported defects
- Created plans for test method validation using research or field observations.
- Created comprehensive test plans, test scripts, and use cases to support testing objectives.
- Increased productivity by 15% and revenue streams by 8% through effective change management practices.
Customer Support Analyst - Microsoft Dynamics AX.
Electronics For Imaging Inc
Bengaluru
08.2017 - 02.2020
- Tracked changing software and technologies with potential to impact customer requirements
- Created user accounts and assigned permissions
- Responded to customer inquiries and provided technical assistance over phone and in person
- Monitored metrics and developed actionable insights to improve efficiency and performance
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team
- Established strong relationships with key customers, resulting in increased 60 % customer loyalty
- Created and maintained comprehensive customer success documentation for internal and external use
- Utilized customer feedback to inform changes and improvements to customer success plans
Process Lead - Microsoft Dynamics AX
Capgemini Business Services
Bengaluru
12.2015 - 05.2017
- Evaluated customer issues and caller trends to determine areas in need of improvement and implement proactive corrections.
- Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Prepared CM-related documentation for on-time delivery.
- Kept CM work aligned with project's configuration management plan.
- Implemented change control, configuration status accounting and configuration audits.
- Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
- Communicated and explained business requirements to team members to understand and implement functional demands.
- Collaborated with upper management to drive strategy and implement new processes.
- Analyzed business processes to identify 10 % of cost savings and operational efficiencies.
Finance Executive
HSBC Electronic Data Processing
Hyderabad
08.2012 - 08.2015
- Created financial dashboards to provide insights into key performance indicators
- Designed and modified reporting procedures and controls to inform business development and growth
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities
- Performed banking, business administration and financial tasks to guarantee five-star service for clients
- Utilized financial software to prepare consolidated financial statements
- Improved overall financial reporting by streamlining control processes and reporting structures
- Senior management abreast of progress on each break over $5MM.
Accountant
Seed Works India Pvt Ltd
Hyderabad
07.2010 - 08.2012
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations
- Used advanced software to prepare documents, reports, and presentations
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping
- Partnered with auditors to track errors and add contributions to maintain accuracy
- Provided journal entries and performed accounting on accrual basis
- Trained new employees on accounting principles and company procedures
- Identified legal tax savings and recommended ways to improve 5% profits
Education
B. Com (Honors) - Accounting And Finance
06.2006 - 05.2009
Skills
Strategic planning
Process improvements
Change Management
Strategic leadership
Business Development
Critical Thinking
Teamwork and Collaboration
Functional & Business Requirements
Performance Evaluations
Testing and Conversion Plans
Systems Design Documentation
Team Bonding
Disaster Recovery Methodologies
Project Management
Software
D365 ERP Implementation
FIT & GAP Analysis
Continuous Improvement
Business Excellence
Lean Six Sigma Master Black Belt
Certification
Certified Lean Six Sigma Master Black Belt, International Management Consultancy, C – 2023-50914, 06/2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Deputy Director - ERP Implementation - Congruex Asia-Pacific LLP
09.2022 - Current
Dynamics AX Functional Consultant - MDM Lead - Dentsu Aegis Network
03.2020 - 08.2022
Customer Support Analyst - Microsoft Dynamics AX. - Electronics For Imaging Inc
08.2017 - 02.2020
Process Lead - Microsoft Dynamics AX - Capgemini Business Services
12.2015 - 05.2017
Finance Executive - HSBC Electronic Data Processing
08.2012 - 08.2015
Accountant - Seed Works India Pvt Ltd
07.2010 - 08.2012
Avanthi Degree College - B. Com (Honors), Accounting And Finance
06.2006 - 05.2009