Summary
Overview
Work History
Education
Skills
Languages
Projects
Activitiesandawards
Timeline
Generic
Srikanth Malve

Srikanth Malve

Secunderabad,Telangana

Summary

Highly accomplished Project Management Professional with 14+ years of experience, specializing in program & transition management, IT infrastructure, and business process transformation. Adept at leading cross-functional teams, implementing advanced automation technologies, and driving strategic initiatives that align with organizational goals.

Program management professional with proven track record in leading cross-functional teams and driving project success. Skilled in strategic planning, risk management, and resource allocation. Known for adaptability, problem-solving, and fostering collaboration to achieve results. Proficient in optimizing processes and aligning initiatives with organizational objectives.

Overview

17
17
years of professional experience

Work History

Program Manager

Sonata Software
09.2022 - Current
  • Monitored and tracked project progress and identified areas for improvement, resulting in a reduction in project costs
  • Assisted in the development of project budgets and maintained control over spending to ensure projects stayed within budget
  • Developed and implemented project plans that included risk mitigation strategies and resource allocation
  • Utilized Agile and Waterfall methodologies to ensure project deliverables were met within set timelines
  • Collaborated with cross-functional teams to develop and maintain technical specifications for project success
  • Drafted and presented Weekly and Quarterly presentations to executive management
  • Identified and documented gaps in the Support and development process, resulting in a decrease in errors and improved customer experience
  • Identified and resolved conflicts between team members to ensure a successful project delivery
  • Created and maintained project schedules that identified tasks, dependencies, and timelines

Senior Project Manager

Win Wire Technologies
11.2020 - 09.2022
  • Collaborated with stakeholders to define project scope, objectives, and deliverables
  • Developed and implemented an integrated project management plan that included budgeting, resource allocation, and scheduling
  • Monitored project progress and created weekly status reports for senior management
  • Analysed customer feedback and adjusted project scope to meet customer needs, resulting in increase in customer satisfaction
  • Established effective communication channels with stakeholders, resulting in improved project visibility and transparency
  • Developed and implemented a risk management plan that identified and mitigated project risks
  • Led a cross-functional team of 20 people to complete a complex project within tight deadlines
  • Conducted project retrospectives to identify areas of improvement and implement corrective actions

Assistant Manager - PM

Core Compete (Part of Accenture)
01.2019 - 11.2020
  • Utilized Agile methodology and tools to ensure a successful product launch
  • Mentored and coached project team members to ensure project success
  • Created an effective risk management plan that identified, assessed, and mitigated risks to the project
  • Identified and resolved conflicts between team members to ensure a successful project delivery
  • Developed a budget tracking system that identified areas of cost savings and improved resource utilization
  • Developed and implemented project management best practices that improved team efficiency
  • Created and maintained project schedules that identified tasks, dependencies, and timelines

Consultant - SDM

Mindtree Ltd
07.2018 - 12.2018
  • Monitored and reported on service delivery performance, taking corrective action when necessary to ensure targets are met
  • Established service level agreements (SLAs) and key performance indicators (KPIs) that ensured the consistent delivery of high-quality services to customers
  • Developed a service management framework that ensures service delivery is aligned with business objectives
  • Developed and implemented a comprehensive operational strategy that increased productivity and reduced costs
  • Managed a team of 25 employees, providing guidance, coaching and feedback to ensure high performance and job satisfaction
  • Implemented a Lean Six Sigma approach to operations, resulting in reduction in defects and an increase in customer satisfaction
  • Developed and maintained a budget, resulting in increase in profits

Consultant - SDM

Sonata Software
10.2016 - 05.2018
  • Monitored and reported on service delivery performance, taking corrective action when necessary to ensure targets are met
  • Established service level agreements (SLAs) and key performance indicators (KPIs) that ensured the consistent delivery of high-quality services to customers
  • Developed a service management framework that ensures service delivery is aligned with business objectives
  • Developed and implemented a service delivery strategy that improved customer satisfaction ratings
  • Collaborated with cross-functional teams to identify and resolve service delivery issues, resulting in improved customer experience
  • Analysed customer feedback and implemented changes to the service delivery process, resulting in increase in customer retention

Technical Lead - PMO

Cognizant Technology Solutions
01.2012 - 09.2016
  • Developed an agile software development methodology with a focus on iterative delivery and continuous improvement
  • Led and coordinated a cross-functional team of developers to successfully deliver a major software project on time and within budget
  • Developed and implemented a system for tracking and monitoring project progress, resulting in improved project management
  • Utilized project management tools to track project progress, resulting in more efficient and effective resource allocation
  • Created a project risk management framework that identified potential risks and developed mitigation strategies to reduce project risk

Technical Support Engineer

IBM
09.2010 - 09.2011
  • Generated detailed reports of support issues and customer feedback that helped identify areas for system improvement
  • Identified customer needs and provided customized technical solutions
  • Created a knowledge base of frequently asked questions and solutions that improved customer service response time
  • Collaborated with cross-functional teams to improve customer support processes, resulting in reduction in customer complaints
  • Performed system maintenance, ensuring system reliability and security

Desktop Support Engineer

Sriven Infosys INC
11.2007 - 12.2008
  • Performed regular system updates and upgrades to ensure security and compatibility with new applications
  • Installed and configured hardware and software on workstations and laptops
  • Diagnosed and repaired hardware components, such as motherboards and hard drives

Education

Certified Solution Architect - Associate -

Amazon Web Services (AWS)

Project Management Professional (PMP) -

PMI.Org
09.2026

ITIL4 Managing Professional Transition Module -

AXELOS Global Best Practice
07.2020

ISO 27001 Lead Auditor - Information Security Certification -

Exemplar Global, Inc.
05.2019

Certified ScrumMaster (CSM) -

Scrum Alliance
04.2019

Implementing Microsoft Azure Infrastructure Solutions -

Microsoft
03.2017

Skills

    Project & Program Management

    Agile, Scrum, and Waterfall Methodologies

    Full Project Lifecycle Management

    Risk Assessment and Mitigation Strategies

    Strategic Planning and Roadmap Development

    Stakeholder Management and Engagement

    Leadership & Team Management

    Cross-Functional Team Leadership

    Coaching and Mentoring

    Change Management and Conflict Resolution

    Performance Monitoring and Improvement

    Operational Excellence

    Process Optimization and Standardization

    Incident and Problem Management (SRE)

    ITIL and Service Delivery Frameworks

    Budget Planning and Cost Management

    Business Process Automation (BPA)

    Technical Expertise

    Generative AI and Automation Use Cases

    Azure Middleware Disaster Recovery (DR)

    Data Analytics and Visualization (Power BI)

    Cloud Platforms: Microsoft Azure, AWS

    Version Control Systems and DevOps Tools (Jira, ServiceNow, Git)

    D365 F&O

    Communication & Collaboration

    Proactive Communication with Executives and Teams

    Stakeholder Reporting (Weekly, Monthly, and Quarterly Reviews)

    Requirements Gathering and Business Analysis

    Negotiation and Consensus Building

    Key Competencies

    Customer Relationship Management (CRM)

    Governance and Compliance Frameworks

    Vendor and Contract Management

    Organizational Change Leadership

Languages

English
Hindi
Telugu

Projects

Domino's Pizza (Jan 2024 – Present)

  • Leading automation and digital transformation using Generative AI to enhance business processes and efficiency.
  • Implemented AX2012 DR and Azure Middleware DR for system resilience and reliability.
  • Developed version control strategies integrated with Power BI for real-time analytics.
  • Established SRE practices to improve system reliability and performance.

National Payment Corporation of India (NPCI) (Dec 2022 – Dec 2023)

  • Migrated on-premise systems to cloud-based MD D365 Finance.
  • Configured modules, workflows, and integrations for subsidiary rollouts.

Peet’s Coffee (Retail) (Nov 2022 – Sept 2022)

  • Optimized Dynamics 365 Finance and Operations for improved system integrations and performance.

Other Projects (Jan 2019 – Nov 2020)

  • Azer Connect (Telecom): Automated CVM processes, reducing time-to-market and improving efficiency.
  • Orlando Magic (NBA): Migrated SAS environment and SQL Server data warehouse to AWS and Snowflake.
  • CBS (Broadcasting Media): Accelerated data science workflows with enhanced data ingestion and analysis.
  • ODFL (Transport): Built an OCR-based solution to extract information from scanned images.
  • Tegna (Media): Managed SAS analytics infrastructure, including incident handling, compliance, and cost optimization.

Activitiesandawards

  • Participated in hackathons, including a runner up team at the 2023 Hack event, idea of using sticky notes on an internal Sonata Tool.
  • Honoured with 'The Best Performance Award' & 'Leadership Award' – 2021
  • Awarded 'Going the Extra Mile' & 'Employee of the Month' – FY 2020-2021

Timeline

Program Manager

Sonata Software
09.2022 - Current

Senior Project Manager

Win Wire Technologies
11.2020 - 09.2022

Assistant Manager - PM

Core Compete (Part of Accenture)
01.2019 - 11.2020

Consultant - SDM

Mindtree Ltd
07.2018 - 12.2018

Consultant - SDM

Sonata Software
10.2016 - 05.2018

Technical Lead - PMO

Cognizant Technology Solutions
01.2012 - 09.2016

Technical Support Engineer

IBM
09.2010 - 09.2011

Desktop Support Engineer

Sriven Infosys INC
11.2007 - 12.2008

Project Management Professional (PMP) -

PMI.Org

ITIL4 Managing Professional Transition Module -

AXELOS Global Best Practice

ISO 27001 Lead Auditor - Information Security Certification -

Exemplar Global, Inc.

Certified ScrumMaster (CSM) -

Scrum Alliance

Implementing Microsoft Azure Infrastructure Solutions -

Microsoft

Certified Solution Architect - Associate -

Amazon Web Services (AWS)

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Srikanth Malve