Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Srikanth Reddy

Software Engineer
Bangalore

Summary

Dynamic Information Security Analyst with over 8 years of specialized experience in Identity and Access Management (IAM) and more than 11 years in IT. Proven track record in designing and deploying innovative IAM solutions that enhance data security and streamline access control processes. Expertise in leveraging advanced technologies, including SailPoint IDN/ISC and multi-factor authentication (MFA), to effectively mitigate security risks while ensuring compliance with industry standards. Adept at collaborating with cross-functional teams to develop and implement comprehensive IAM strategies that align with organizational goals.

Overview

11
11
years of professional experience

Work History

Application Support Specialist & SME

Volvo Group India Private Limited
01.2017 - 07.2025
  • Designed SailPoint IDN/ISC tool to the client from configuring Virtual Appliance to Onboarding multiple Applications.
  • Worked on Joiner-Mover-Leaver, SODs, Certifications, BirthRight Roles, Forms, Segmentation, ServiceDesk Integration, Credential Providers, Password Management, Workflows, Event Triggers, Connector & Cloud Provisioning Rules in IDN/ISC.
  • Demonstrated experience using the ServiceNow ticketing tool to efficiently handle IT requests.
  • Expertise in providing secure shared folder access to users, ensuring data security.
  • Experienced in handling Business as Usual (BAU) operations, resolving incidents promptly based on priority levels (P-2, P-3, and P-4), and collaborating with multiple teams to meet SLAs.
  • Capable of executing bulk tasks related to ID creations, deletions, and user access permissions efficiently.
  • Experience with risk assessment and mitigation, capacity and resource planning, and emergency plan creation for extremely complex global systems.
  • Actively participate in team meetings and contribute to the preparation of meeting minutes for documentation and artifacts.
  • Experienced in design, deploy, implement, and integrate Identity Management and Governance with critical applications and infrastructure.
  • Manage to complete user lifecycle, including onboarding, access modifications, and leaver (JML) and other applications.
  • Ensure secure shared folder access for users.
  • Experienced with REST APIs.
  • Actively participated in Privileged Access Revalidation and user access review processes.
  • Provide Multi-Factor Authentication (MFA) and generate software tokens for VPN connections using MFA tools.
  • Demonstrate competence in managing access to various internal business applications, Contribute to quarterly and annual user access reviews.
  • Follow established Standard Operating Procedures (SOPs) for request processing and update them when necessary.

System Administrator

Wadpack Private Limited
05.2011 - 04.2013
  • Creating the User and Computer Account in the domain and Configuring the Share, Security and Print permission for the users.
  • Maintaining Desktops, Laptops, File Server, Network printers, Fax, Switches and Modem.
  • Backup the fileserver using NT backup.
  • Supporting servers and clients remotely using remote desktop and VNC.
  • Responsible for maintenance of desktops with various operating systems and software.
  • Trouble shooting of operating system and various virus-related issue.
  • Supporting the network on connectivity issues relating to TCP/IP.
  • Handling and troubleshooting all kinds of hardware, software and network related issues.
  • Successfully contributed to multiple access re-certification projects, meeting RFS task deadlines as per targets.
  • Engage in both internal and external audits, providing necessary artifacts and documentation to auditors to ensure compliance and security standards are met.

System & Network Administrator

Pyramid Solutions Pvt Ltd
06.2010 - 04.2011
  • Configuration of Switches and Routers
  • Setting up Wireless Connectivity (Cisco, Link-sys, D-link)
  • Creating the User and Computer Account in the domain and Configuring the Share, Security and Print permission for the users.
  • Maintaining the Desktops, Laptops, File Server, Network printers, Fax, Switches and modem.
  • Responsible for maintenance of desktops with various operating systems and software.
  • Trouble shooting of operating system and Various Virus-related issue.
  • Supporting the network on connectivity issues relating to TCP/IP.
  • Handling and troubleshooting all kinds of Hardware, Software and Network related issues.

Education

Bachelor of Engineering - Computer Science

Rajalakshmi Engineering College
Chennai

Skills

IAM Technologies: SailPoint IDN/ISC, CA IDM, Active Directory

Cloud Platforms: Microsoft Azure, Google

Identity management solutions

Request/Queue Management

Incident response management

Change implementation

Proficient in ServiceNow

User permissions oversight

Operational streamlining

Process optimization

Enhanced security protocols

Implementation of security protocols

User authentication procedures

Experience with Azure AD integration

Collaborative teamwork

Streamlined provisioning processes

API development

Regulatory compliance

Software application development

Application rollout

Timeline

Application Support Specialist & SME

Volvo Group India Private Limited
01.2017 - 07.2025

System Administrator

Wadpack Private Limited
05.2011 - 04.2013

System & Network Administrator

Pyramid Solutions Pvt Ltd
06.2010 - 04.2011

Bachelor of Engineering - Computer Science

Rajalakshmi Engineering College
Srikanth ReddySoftware Engineer