SRIKANTH SHAGANTI
Hyderabad
Summary
Accomplished MIS Executive with a proven track record at Muthoot Money Pvt Ltd, adept in MS Advance Excel and exceptional at data visualization. Spearheaded the automation of report generation, enhancing efficiency. Skilled in team coordination and problem-solving, I excel in transforming data into actionable insights for business development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior MIS Executive
Muthoot Money Pvt Ltd
Hyderabad
05.2023 - Current
- Collecting payment files from all sources and flashing MIS report to internal team.
- Coordinating with internal team and Call Center team for smooth collection process.
- Allocating Call Center data on prior to cycle dates.
- Developed MIS reports to track customer service performance and identify areas for improvement.
- Created dashboards and visualizations to present data insights in an easy-to-understand format.
- Met with stakeholders to collaborate and resolve problems.
- Defined roles and responsibilities for each member of the MIS team.
- Presenting NACH files on cycle dates with the Bank for Customer EMI deductions.
- Automating the generation of reports, businesses which can significantly reduce the time and resources spent on manual data compilation.
- Submission of Customer CIBIL data to the Bureau on monthly basis.
- Allocation of Booking MIS data on monthly basis with the internal team.
MIS Lead
Vodafone Idea Ltd
Hyderabad
12.2019 - 05.2023
- Sending monthly invoices to customers in timely manner.
- Data allocation to the Field Team and Tele Callers on daily basis.
- Handling re-activation process and new activations.
- Handling bill disputes and resolving customer issues.
- Resolving Customer issues through E-Mails.
- Auditing agent wise performance and sending report to concern Manager.
- Flashing attendance/monthly performance reports to concern Manager.
- Field Team & Tele Callers Team Handling.
Education
Graduation - Bachelor of Commerce
Wesley Degree Collge
Secunderabad03-2009
Intermediate - Commerce, Economics, And Civics
Vivek Vardhini Junior College
Hyderabad03-2006
Board of Secondary - State Syllabus
Wesley High School
Scunderabad03-2002
Skills
- MS Advance Excel
- MS Powerpoint
- MS Word
- MS Access
- SQL Basics
- VBA Macros
- Power BI Basics
- TALLY
- ERP
- CRM
- Management Information System
- Business Development
- Data Visualization Techniques
Affiliations
- Hardworking and Dedicated towards work.
- Good Interpersonal communications skills.
- Ability to work in a team or as an individual.
- Quick Learner
Languages
Telugu
First Language
Hindi
Intermediate (B1)
B1
English
Upper Intermediate (B2)
B2
Certification
- MS Advance Excel Certification From Excelytics.
Hobbies
- Playing Cricket and Listening to Music.
Personal Details
- Name: S Srikanth
- Fathres Name: S Narsing Rao
- Gender: Male
- Marital Status: Married
Timeline
Senior MIS Executive
Muthoot Money Pvt Ltd
05.2023 - Current
MIS Lead
Vodafone Idea Ltd
12.2019 - 05.2023
- MS Advance Excel Certification From Excelytics.
Graduation - Bachelor of Commerce
Wesley Degree Collge
Intermediate - Commerce, Economics, And Civics
Vivek Vardhini Junior College
Board of Secondary - State Syllabus
Wesley High School
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