Srikanth Reddy Vundela
South Bend
Summary
Senior Mainframe Engineer with a focus on optimizing financial systems and enhancing user experiences. Expertise in incident management, regulatory compliance, and performance tuning in complex environments. Strong leader in driving project success through collaboration, root cause analysis, and effective offshore team management.
Overview
15
15
years of professional experience
Work History
Software Engineer
Encora Digital LLC
10.2025 - Current
- Lead development and production support for LoanServ mortgage servicing platform
- Resolved high-priority production incidents, maintaining service level agreement timelines
- Perform root cause analysis and implement permanent corrective solutions
- Translate business requirements into technical design specifications
- Implement CFPB regulatory updates and compliance changes
- Improved batch job performance, enhancing execution speed and reducing processing costs
- Generated audit reports and regulatory files, ensuring compliance for financial clients
Technical Manager
Encora Innovative Labs Pvt Ltd
09.2021 - 10.2025
- Led code reviews and ensured adherence to SDLC and quality standards
- Managed offshore support team to implement complex LoanServ enhancements, improving system functionality
- Coordinated resolution of production issues with US stakeholders, ensuring minimal downtime
- Conducted impact analysis across batch and online systems
- Oversaw database updates and conversion programs to maintain data integrity and support system upgrades
- Improved system stability through defect prevention initiatives
Lead – Core Development (LoanServ)
Fiserv India Pvt Ltd
07.2017 - 09.2021
- Led production triage and incident management activities to ensure system reliability
- Implemented performance optimizations reducing batch failures
- Developed enhancements for enterprise mortgage servicing system to improve user experience
- Collaborated with onsite US teams for requirement clarification and delivery
- Mentored team members through technical training sessions to elevate team skills
- Prepared Final Inspection Reports (FIR) and defect analysis reports
Mainframe Developer (L3 Support)
Wells Fargo (Client Engagement)
07.2015 - 06.2017
- Performed L3 production support and regression testing, addressing issues to maintain system stability
- Implemented DB2 and COBOL code enhancements
- Processed inbound/outbound batch files and downstream integrations, facilitating seamless data flow
- Supported credit card and rewards processing systems, ensuring reliability and timely transactions
Mainframe Developer
Accenture Services Pvt Ltd
12.2014 - 07.2015
- Facilitated integration between mainframe backend and Java front-end, streamlining data flow
- Executed coding, testing, defect resolution, and QA support to ensure software reliability
- Developed backend mainframe modules enhancing functionality of automotive systems
Module Lead / Developer – LoanServ
Fiserv India Pvt Ltd
08.2011 - 12.2014
- Managed production incident triage and resolved issues within SLA to minimize downtime
- Conducted code reviews to ensure code quality and performed regression testing to validate system stability
- Coordinated onsite-offshore deliverables to streamline project workflow and meet deadlines
- Developed batch programs, conversion utilities, and audit reporting modules
- Created High-Level and Detailed Design Specifications
Education
Bachelor of Engineering - Information Technology
KSRM College of Engineering, Kadapa, India
India01-2010
Skills
- COBOL (VS COBOL II, Micro Focus)
- IBM Mainframe (z/OS, OS/390, MVS)
- JCL, REXX
- VSAM, DB2
- Endevor, Changeman
- Production Support (L2/L3)
- Batch Processing & Performance Tuning
- Root Cause Analysis (RCA)
- Incident & Defect Management
- CA7 Scheduler
- Connect:Direct (NDM)
- Mortgage Servicing Systems (LoanServ)
- CFPB Regulatory Compliance
- In house system Pattern (Online Systems)
- Offshore Team Leadership
- Postman
- Webservice - SOAP based APIs
KEY PROJECT HIGHLIGHTS
- 15+ years of continuous experience supporting LoanServ mortgage servicing system
- Extensive experience in escrow, investor accounting, cashiering, and mortgage lifecycle processing
- Strong background in production stability, batch optimization, and regulatory updates
- Successfully handled high-volume financial transaction systems
ADDITIONAL INFORMATION
- Strong communication and stakeholder management skills
- Experience working with US-based financial clients.
Timeline
Software Engineer
Encora Digital LLC
10.2025 - Current
Technical Manager
Encora Innovative Labs Pvt Ltd
09.2021 - 10.2025
Lead – Core Development (LoanServ)
Fiserv India Pvt Ltd
07.2017 - 09.2021
Mainframe Developer (L3 Support)
Wells Fargo (Client Engagement)
07.2015 - 06.2017
Mainframe Developer
Accenture Services Pvt Ltd
12.2014 - 07.2015
Module Lead / Developer – LoanServ
Fiserv India Pvt Ltd
08.2011 - 12.2014
Bachelor of Engineering - Information Technology
KSRM College of Engineering, Kadapa, India