Srikar Tirupathi

• Monitored team development, setting performance objectives and providing constructive feedback for continued growth.
• Set achievable targets, motivating team to swiftly progress and achieve in line with company goals.
• Sought timely solutions to company inefficiencies for the continued smooth running of operations.
• Worked closely with directors to ensure investment and commitment to growth strategies for company progression.
• Managed, motivated and developed a team of 86 to consistently deliver exceptional customer service.
• Process & Performance Metrics review with the senior management and the team.
• Driving Performance Indicators of Quality, Productivity, Workflow and Improvements based on Organizational goals and service levels.
• Regular One-O-Ones with Leads, SME’s and Skip Level with PE’s separately.
• Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
• Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
• Conducted audits and risk assessments to achieve regulatory compliance.
• Upskilled staff through targeted training opportunities, enhancing team capabilities.
• Created and implemented best practice policies and processes to aid operational performance.
• Prepared and presented reports, strategies and recommendations for consideration by senior management.
• Prepared audit analysis for departments to determine roots and causes.

• Outlined needs to meet end user requirements.
• Designed impressive solutions to overcome existing system challenges.
• Performed security testing using results to identify and fix vulnerable areas.
• Wrote functional specifications for systems developers and completed regular updates to incorporate changes.
• Supported Supply Chain Global Reporting Team.
• Contributing my self in preparing various spend related reports.
• Coaching new associates on the functionality of the system, process, and tasks assigned to them.
• Data management and governance metrics to ensure the accuracy and completeness of the critical data within their domain.
• Perform efficiently through appropriate task allocation & the process meets the day to day SLA’s.
• Contributing myself in preparing various Procurement spend related reports and Presentations.
• Analyzed large datasets, drawing meaningful conclusions and providing actionable recommendations.
• Trained end-users to capture new reports and use dashboards.
• Generated reports from extracted data for analyses.
• Well versed with Systems like SAP MM/HAHA/BW

As part of Global Reporting Team:

• Prototyped, updated and tested advanced analytical models, such as descriptive, diagnostic, predictive and prescriptive.
• Reviewed performance benchmarks and established metrics for future tracking.
• Helped improve operations by showing clear connection between current policies and business results.
• Set up dashboards and analyzed [Number]+ datasets using Tableau and Mixed Panel.
• Generated weekly reports, detailing findings and advising recommendations for strategic decision making.
• Collaborated throughout systems development lifecycles, from requirements gathering to production releases.
• Led cross-functional teams in analysing technological changes to understand operational impact.
• Devised and led operational changes to generate significant improvements and measurable results in line with business objectives.
• Improved data integrity with rigorous auditing and cleansing.
• Analyzed large datasets, drawing meaningful conclusions and providing actionable recommendations.
• Generated reports from extracted data for analyses.
• Trained end-users to capture new reports and use dashboards.
• Detected and revised reporting procedures to support data warehouse.
• Troubleshot database to minimize glitches and bugs.
• Partnered with users to understand and define system requirements.
• Developed and implemented system testing plans in support of deployments.
• Streamlined procurement process leading to reduction in costs and 15% reported improvement in quality.
• Developed professional expertise through training and mentorship to boost service delivery.
• Reviewed proposals and submitted reports to procurement heads for selection.
• Lead a team of 10 from Re-Engineering across 5 Service Centers along with 1 third party Company, and a team of 6 from Reporting & Analytics area.
• POC for reporting spends through diverse suppliers for achieving goal and sharing the same with Global S&L Leads.
• POC for Data Accuracy on Third Party Spend Data Management tool.
• Appreciated with 210-year-old DuPont Label by Global IT Leader and several other recognitions for the contributions.
• Well versed with the Systems like SAP MM/BW/HANA

• Exceeded targets by delivering comprehensive and consistent service.
• Resolved complaints with proactive problem-solving and analysis.
• Improved company processes by analysing customer feedback and service trends.
• Adhered strictly to policies and procedures for continued company compliance.
• Generated weekly and monthly reports for managers.
• Transformed raw data into actionable reports and recommendations, leading to measurable changes.
• Identified room for process improvements and automations to increase operational accuracy and efficiency.