A detail-oriented Senior Analyst with 4+years of experience in providing detailed customer KYC Reviews within the banking industry. Proven track record in identifying and investigating potential compliance issues, recommending corrective action, and maintaining positive relationships with external stakeholders. Adapt at identifying process gaps and recommending solutions to improve quality and productivity.
Certified Green Belt Professional
KYC Trainer Certification
2019: Being a first highest productivity contributor on CIP Project (2019) and KYC Process (2021) whereas no one previously hit this trend of submitted 80+ submissions on month wise.
2021: In a short span, CITI has announced that list of bypass where I’ve been nominated for “Bypass/No QC”.
2022: Certified Trainer by CITI which led my career into different path.
2022: Developed and led a specialized training program for 60+ experienced professionals in Mumbai from the TCS Chennai, enhancing team accuracy in terms of KPI/SLA.
2023: Authored a comprehensive KYC compliance manual checklist for “Outreach” which became the benchmark for training and operational standards, improving overall improvement in terms of outreach standard.
2023: Established workflow on validating the “Outreach” request for all the high aging/block records.
2023: Worked with onshore team for the new technology internal transition from CIN to SCID.