Srikiran Betha

• Promoted from Advisor to Principal Software Engineer to take up Portfolio Manager / Business Analyst role to plan, schedule, execute enterprise software and UAT implementation
• Product review along with PO's & Tech Strategy team to define acceptance criteria
• Part of Services IT Portfolio with a funding of $45 million annual spend. Scope of support includes SFDC CRM (Case management, Channels, Knowledge & security), Dell Online, Work Order, Field & Services
• Working with key stakeholders to define requirements and delivery milestones
• Interact with various Business Analysts, TPM’s, Developers and E2E Test managers to design better test plan and strategies based on the requirements of the business
• · Helping the Global business team & ensure that Signoffs are received from all business stakeholders before the Go-No Go decision is taken for the release
• Responsible for Defect Life Cycle post installation deployment (PIT) and extended warranty support for 2-Week’s culminating into Hot Fix’s for any Production defects
• Designed the workflow structures and managed the Commercial, Consumer & Care business segments
• Project planning and tracking: Create key milestones and performance indicators
• Providing high level project reports to stakeholders, working groups and executive committee

Initiatives:

• Automation Initiative: As part of annual goals managed the Automation Team to automate complete Master Regression Suite
• Automation in production for case management, Knowledge articles and work order which helped the Tech and Care agents to kick start the PIT (Production Testing)
• Facilitated Mentorship programs and Internal Training to build product awareness and secure In-house SME’s

End to End Transitioning

• Successfully led the end to end transitioning as per the new Product model to SDET’s, DEV, TEST COE, BUSINESS
• Reviewed TFS area paths as per individual product teams and published the Training docs

Vendor Engagement

• Engaged vendor teams during UAT and PIT to ensure the transactions as per SLA
• Delivered a B2B Software product for enterprises to get a real time monitoring alert

• Involving in Test Effort estimation based on a high-level understanding of what needs to be done and required to track progress towards achieving the commitments
• Involved in Product Increment (PI) planning events which helped in aligning with business context, goals, and vision
• Responsible for Test Strategy, Test Planning, review of test scenarios and test cases.
• Experienced working in Sales Force (SFDC) & Intelligent Matching System application (PEGA)
• Gathering the Requirements through SFDC Toolkit and prepare Scenarios /Scripts in toolkit
• Ensured the staff to create TC based on the business requirements specification documents in HP ALM
• Experienced working in System Integrations and arranging working session where and when required
• Led Kick off meetings, brainstorming sessions and war rooms
• Established company communication, relationship management and employee permanent placement programs

Process Standardization (EMC2 to DELL)

• Measured compliance of assignments on a scheduled basis according to Standard Operating Procedures while providing value added activities to the process
• Managed Operations excellence dashboard for Sub Cluster Business Review Meetings

• Requirement analysis and identification of test scenarios with Operations Team
• Report bugs through JTrack Tracking System
• Preparing bug report summary & perform regression testing
• Developing project status reports and maintaining in the share point

Analyzed and conducted performance testing using Load Runner

• The Key responsibilities were preparation of Load Runner scripts for the simulation of user behavior, customization of the scripts and execution of the scripts.
• Executing the scenario in controller and monitoring the graphs while running the scenarios.
• Prepared the knowledge transfer project documents for the future emerging teams

• Dublin Region Commercial Water Metering Project :Key role is to coordinate between Project Managers and Directors to setup the environment for working in the IT department
• Design UI and database using SQL, MS Access
• Maintaining the database and submitting the reports
• Vlidating the customer database
• Designed the Utility S/W to maintain the llogistics of GMC
• Performed testing of reports to ensure data quality and data accuracy at UI level
• Involved in performance improvement at the database