SRIKKANTH R
Cloud & Infrastructure Administrator
Chennai,TN
Summary
Detail-oriented IT Infrastructure Administrator with over 12 years of experience managing and supporting enterprise-level systems across Windows Server, VMware, Microsoft Azure platforms. Expertise in deploying, securing, and maintaining hybrid cloud and on-premises environments with a focus on automation, identity management, virtualization, and ITIL-aligned service delivery. Recognized for enhancing operational efficiency, uptime, and compliance through proactive system administration and process optimization.
Overview
13
13
years of professional experience
2012
2012
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Senior Infrastructure Administrator
Tata Conultancy Services
11.2022 - Current
- Manage 600+ Windows servers in virtual (VMware) and hybrid cloud (Azure) environments.
- Managing onprem Vmware esxi infrastructure - upgrade/patching/healthchecks.
- Monitoring critical alerts via SCOM and Managing the patching of Windows servers using SCCM.
- Administer Active Directory, DNS and GPOs across multiple environment.
- Provisioned and managed Azure Virtual Machines, including Windows Server deployment, resizing, and monitoring.
- Managing Azure Entra ID and Azure AD Connect.
- Managed App Registrations and Enterprise Applications for third-party integrations.
- Configured SSO for enterprise applications using Microsoft Entra ID with custom claims, roles, and access policies.
- Managing the Print servers with secure print enabled with papercut.
- Upgrading the EOL servers to latest available OS.
- Administered Microsoft 365, including Exchange Online mailbox management, Teams policies, license assignments, and data retention rules.
- Coordinate server hardening in line with CIS benchmarks and work closely with security team on compliance and threat mitigation using defender.
- Created documentation for standard procedures and troubleshooting guides.
- Support on Exchange infrastructure with ironport email security solutions.
Technical Specialist (VMware)
HCL Technologies Ltd.
04.2019 - 11.2022
- Lead a 10 member team for a Migration project of EOL OS 2008/2012 to new infrastructure.
- Providing Migration solution for EOL servers with minimal cost and impact to the business by analyzing the current environment with industry best practices.
- Design and coordinate the implementation of upgrade/migration of 5k+ windows servers to latest environment.
- Team management and Client coordination to complete the project deadlines ontime.
- Maintained comprehensive documentation of technical processes, facilitating knowledge sharing among team members.
Senior Administrator (Windows/VMware)
Wipro Technologies Ltd.
11.2012 - 05.2019
- Managed Windows servers (virtual and physical) in VMware/HyperV/HP/DELL environment.
- Deployment, and maintenance of VMware ESXi, and vSphere environments with VCentre Management.
- Administer Vcenter/HyperV clusters across multiple data centers and host servers.
- Physical to Virtual and Virtual to virtual Conversion using VMWARE Convertor/Dik2VHDs tools.
- Participating on RCA call for providing solutions to technical issues in VMware/HyperV Environment.
- Coordinating with datacentre engineers and external vendors to work on hardware issues .
- Handled Incidents/Request items/change tickets with ITIL proper knowledge.
- Ensuring that the goals of the Incident Management process are achieved; restoring normal service as soon as possible based on customer perspective and within defined SLA; detecting, logging, categorizing and prioritizing incidents; providing initial Incident Support.
- Acted as Change manager for change creation/approval/Review/Implementation and closure.
- Worked on Problem tickets ensuring to have permanent resolution for repetitive incidents.
Education
B.E. - Civil Engineering
P.S.N.A. College of Engineering And Technology
Skills
- Windows Server 2008–2022
- Active Directory, GPO, DNS, Failover clustering
- Patch Management (SCCM), DFS Management
- PowerShell Automation & Scripting
- Server Builds, Migrations, and Troubleshooting
- VMware vSphere, ESXi, vCenter
Windows Server Administration VMware Virtualization Microsoft Azure / Entra ID ServiceNow (SNOW)
- VM Provisioning, Templates, Cloning,vMotion, HA, DRS, Snapshots
- Azure VM Deployment & Management
- Azure LB,storage account creation for SQL clusters
- Azure AD (Entra ID), App Registration, SSO
- Microsoft 365 Admin (Exchange, Teams, SharePoint)
- Incident, Problem, Change Management (ITIL)
Certification
VMware – VCP 6 Cloud Management & Automation, Completed
Other Responsibilities
Team Management & Client Coordination
- Lead a team of system administrators, assign tasks, monitor progress, and provide technical guidance.
- Conduct regular team meetings, performance reviews, and mentoring sessions.
- Coordinate with cross-functional teams (network, security, applications) to resolve infrastructure issues.
- Act as a primary point of contact for client communication and escalation management.
- Gather client requirements, propose infrastructure solutions, and ensure SLAs are met.
- Prepare project status reports, documentation, and present updates to stakeholders.
- Ensure team follows ITIL processes, documentation standards, and change control
Location
Chennai, Tamil Nadu
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Senior Infrastructure Administrator
Tata Conultancy Services
11.2022 - Current
Technical Specialist (VMware)
HCL Technologies Ltd.
04.2019 - 11.2022
Senior Administrator (Windows/VMware)
Wipro Technologies Ltd.
11.2012 - 05.2019
B.E. - Civil Engineering
P.S.N.A. College of Engineering And Technology
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