Sri Lasya Mulagaleti
Birmingham
Summary
Dynamic leader with a proven track record at Bristol Social Science Review, adept in team leadership and time management. Excelled in streamlining operations, enhancing customer satisfaction, and mentoring teams across various roles. Skilled in barista training and store organization, consistently driving productivity and fostering collaborative environments. Achieved strategic research goals through innovative funding strategies and industry collaboration.
Overview
4
4
years of professional experience
Work History
Barista/Barista Shift Supervisor
Catering Services International
11.2023 - Current
- Excelled in high-pressure environments at prestigious locations, including SS Great Britain, Rolls Royce, and Airbus, as a barista, catering assistant, and supervisor.
- Streamlined operations by implementing efficient work schedules, increasing productivity.
- Promoted a culture of excellence by organizing regular staff training sessions to maintain high customer service standards.
- Demonstrated advanced expertise in coffee preparation, guiding junior staff members on diverse brewing methods and techniques.
- Balanced cash registers with precision, ensuring accurate financial reporting at the end of each shift.
- Maintained a spotless and organized café area while efficiently preparing customer orders.
- Trained and mentored new team members on café operations, fostering teamwork and consistency across shifts.
Research Director
Bristol Social Science Review
01.2025 - Current
- Designed and delivered trainings and presentations to institutional staff and supported research program development.
- Established strategic goals for broad-scale research through acquisition of appropriate funding and program support.
- Taught staff, students and new employees income generation methods through varying external channels.
- Established connections with liaisons to industrial and commercial stakeholders, allowing industry trends to inform research and vice versa.
Senior Retail Assistant
Stradivarius, Inditex
10.2024 - 01.2025
- Headed shifts during busy days including Black Friday, Christmas eve and Boxing day sale
- Enhanced customer satisfaction by providing exceptional service and personalized assistance.
- Collaborated with team members to create visually appealing merchandise displays, attracting customer attention and driving sales.
- Mentored new employees, ensuring a smooth onboarding process and fostering a positive work environment.
- Supported store manager in various administrative tasks such as scheduling staff shifts.
Deputy Editor
Bristol Institute for Learning and Teaching (BILT)
01.2024 - 06.2024
- Oversee and edit student submissions related to Politics and Sociology, ensuring clarity, adherence to style guides, and academic integrity.
- Manage editorial workflow for assigned sections, prioritizing tasks and meeting deadlines.
- Provide constructive feedback to students, helping them refine their research and writing skills.
- Produced knowledgeable editorials and commentaries on topics of interest.
- Verified grammar and quality of completed works against editorial standards and made adjustments.
Journalist
India TV Digital (India's Top 5 National Channels)
05.2021 - 01.2024
- Wrote, edited and produced stories for Internet and digital channels.
- Researched and gathered information to develop accurate and credible stories.
- Developed story ideas and conducted interviews with industry experts and celebrities.
- Covered high-profile events such as political elections and natural disasters, providing timely updates to readers.
Education
Master of Science - Gender And International Relations
University of Bristol
Bristol01-2025
Skills
- Store operations
- Store organization
- Inventory control
- Staff training and development
- Barista training
- Latte art expertise
- Team leadership
- Time management
Timeline
Research Director
Bristol Social Science Review
01.2025 - Current
Senior Retail Assistant
Stradivarius, Inditex
10.2024 - 01.2025
Deputy Editor
Bristol Institute for Learning and Teaching (BILT)
01.2024 - 06.2024
Barista/Barista Shift Supervisor
Catering Services International
11.2023 - Current
Journalist
India TV Digital (India's Top 5 National Channels)
05.2021 - 01.2024
Master of Science - Gender And International Relations
University of Bristol
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