Srilatha Rao Soorve

1) Operational Management:

• Daily Operations- Monitor and ensure efficient daily operations, including patient flow, appointment scheduling, and overall clinic functionality
• Resource Allocation: Manage and allocate resources, including staff, equipment, and supplies to ensure optimal performance and patient care
• Facility Maintenance: Ensure the clinic is clean, safe, and well-maintained, addressing any issues promptly.
• Inventory Management: Maintain an adequate inventory of medical supplies and equipment, ordering replacements as necessary.
• Financial Oversight: Oversee billing and financial transactions, manage budgets, generate financial reports, and ensure cost-effective operations without compromising quality.

2) Patient Care and Satisfaction:

• Qualityof Care: Ensure high standards of patient care and satisfaction by continuously monitoring and improving patient services.
• Patient Interaction: Address patient complaints and concerns promptly and effectively, ensuring a positive patient experience.
• Feedback Mechanisms: Implement patient feedback mechanisms to gather insights and make necessary improvements.
• Coordination with Medical Staff: Work closely with medical staff to ensure seamless coordination of patient care, including managing patient flow and appointment scheduling.
• Team Leadership: Provide strategic direction and leadership to the team, fostering a positive and collaborative work environment.
• Scheduling and Coordination: Schedule and coordinate staff shifts to ensure adequate coverage and efficient operation.
• Training and Development: Oversee training and professional development of staff, ensuring continuous learning and skill enhancement.
• Conflict Resolution: Handle staff conflicts and grievances, maintaining a harmonious work environment.
• Performance Monitoring: Track staff performance, provide feedback, and implement performance improvement plans as needed.

4) Regulatory Compliance and Quality Assurance:

• Compliance Monitoring: Ensure compliance with healthcare regulations and standards, maintaining accurate records and documentation.
• Audit Preparation: Prepare for and manage audits and inspections, ensuring successful outcomes.
• Policy Implementation: Develop and implement policies and procedures to ensure quality control and regulatory compliance.
• Data Analysis: Analyze operational data to identify areas for improvement and implement necessary changes to enhance efficiency and patient outcomes.
• Budget Management: Manage budgets, ensuring financial targets are met and operations are cost-effective.
• Financial Reporting: Generate accurate financial reports, providing insights into the center's financial performance.
• Cost Savings Initiatives: Identify and implement cost-saving initiatives without compromising on quality.
• Supplier Negotiations: Negotiate contracts with suppliers and service providers to ensure the best possible rates and services.

5) Finacial counselling :

• Counselling patients for Treatment Advised- IUI/IVF/ICSI/PGTA/ surgeries.
• Ensuring IVF cycle conversions, negotiations and ensuring all package payments are done on time.
• Taking medical consents and keeping it in place.
• Co ordinating with IVF Donor recipient process following all ART rules and regulations

6) PCPNDT forms submission online and at Office every month.

• Counseling patients for Advised Treatments -IVF/IUI/PGTA/and any other surgeries advised.
• Explaining and Maintaining patients financial and medical consents.
• conversions of IVf cycles and revenue generation.
• Followup with patients regarding their start of treatment and also ensure package payments are done.

Counseling patients regarding treatments advised, Ensuring conversions of IVF cycles and revenue generation.

• Financial counseling for IVF/IUI/PGTA /other treatments to patinets.
• Coversions of IVF cycle, Revenue generation
• Co ordinating anf follow up for patinets treatment and ensure package payments are done.

Counseling patients regarding their conditions, providing sessions on life style modifications and Diet on phone.