Volunteering and community involvement
SRIMANTI CHATTERJEE
HR & Admin Manager
Kolkata
Summary
Insightful HR Professional with 9+ years of rich experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
9
9
years of professional experience
20
20
years of post-secondary education
3
3
Languages
Work History
Manager, Resource & Administration
ACCENTUS CONSULTING PVT. LTD
03.2021 - Current
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention
- Led decision-making and implementation of HR policies, procedures, programs and functions
- Developed focused training programs, leadership pipeline and succession plans
- Guided leaders and employees on company policies, programs, benefits and salary administration
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes
- Supervised and mentored direct reports and developed talented HR teams
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity
- Managed employee disputes by employing conflict resolution techniques
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement
- Processed employee claims involving performance issues and harassment
- Motivated employees through special events and incentive programs
- Implemented performance reviews and motivational strategies to elevate HR team results
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset
- Directed job fairs to bring in local talent for long term and seasonal positions
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management
Assistant Manager, EAST
CLUB7 HOLIDAYS LTD
12.2016 - 02.2021
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
- Liaised between multiple business divisions to improve communications
- Reduced process gaps while supervising employees to achieve optimal productivity
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
- Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance
- Provided resolution to complex and confidential issues
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions
- Reduced process lags by accurately managing confidential records for staff members
Assistant Manager
Einfach Global Solutions Pvt. Ltd, Accentus, Limited and Thorne Fire Pty. Ltd
07.2016 - 10.2016
- Hiring for key positions vital to business
- Significant contribution to productivity savings by primarily hiring from portals, LinkedIn and social networks for reduced cost per hire
- Identifying and mapping talent, developing and planning their careers. Steering skill development for technical people, soft skills training, coaching and mentoring for all
- Succession planning for important positions and retention of critical talent
- Working in alignment with Management on 360-degree process of employee assessment and feedback
- Providing necessary guidance and support to Managers and employees in Performance Management process and providing support in their development action plan
HR Manager
ACCENTUS CONSULTING PVT. LTD
04.2015 - 06.2016
- To take full responsibility and manage HR function to ensure that team of high quality HR professionals providing high value to organization (Operational HR, Training & Recruitment)
- To effectively manage all employee relations issues to ensure maximum employee satisfaction and engagement
- To assist and advise management on all aspects of people management
- Ensure statutory compliance with respect to HR policies and procedures
- To facilitate and develop effective recruitment methods ensuring pipeline of candidates is available to support business growth and to minimize effects of attrition by 50%
- Ensure highest caliber recruits are hired by continuously reviewing and improving search and selection processes thus improving bench strength of organization
- Ensure that compensation and benefits are in line with market practices and at same time ensuring its motivational for Associates and commercially sound for organization
- To work with management team to ensure succession plan is in place for key roles and that key individuals are identified early and nurtured
- To support managers in delivering performance management process from appraisal to performance improvement
- To ensure highest quality induction and orientation programs are in place for all new joiners at all levels of organization.
- Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention
- Led decision-making and implementation of HR policies, procedures, programs and functions
- Developed focused training programs, leadership pipeline and succession plans
Sr. HR Executive
ACCENTUS CONSULTING PVT. LTD
05.2013 - 03.2015
- Provided updates on HR policy changes to employees to satisfy compliance and state laws
- Educated employees on company policy and kept employee handbook current
- Met with employees annually for progress reviews and performance assessments
- Coordinated work activities for HR managers, specialists and recruiting agents
- Designed robust compensation and benefits packages to attract top employees
- Directed hiring and onboarding programs for new employees
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks
- Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover
Education
PGDM - Human Resources
ICFAI University
Tripura 03.2018 - 07.2019
Bachelor of Arts - English
Tamil Nadu State University
Tamil Nadu 01.2009 - 01.2012
Graphic Design
Arena Multimedia
Kolkata 01.2006 - 01.2009
High School Diploma -
Kendriya Vidalaya Ballygung
Kolkata 01.2003 - 03.2005
High School Diploma -
Kendriya Vidalaya Ballygung
Kolkata 01.1992 - 01.2003
Skills
Human Resource Generalist
Interests
Travel
Reading
Timeline
Manager, Resource & Administration
ACCENTUS CONSULTING PVT. LTD
03.2021 - Current
PGDM - Human Resources
ICFAI University
03.2018 - 07.2019
Assistant Manager, EAST
CLUB7 HOLIDAYS LTD
12.2016 - 02.2021
Assistant Manager
Einfach Global Solutions Pvt. Ltd, Accentus, Limited and Thorne Fire Pty. Ltd
07.2016 - 10.2016
HR Manager
ACCENTUS CONSULTING PVT. LTD
04.2015 - 06.2016
Sr. HR Executive
ACCENTUS CONSULTING PVT. LTD
05.2013 - 03.2015
Bachelor of Arts - English
Tamil Nadu State University
01.2009 - 01.2012
Graphic Design
Arena Multimedia
01.2006 - 01.2009
High School Diploma -
Kendriya Vidalaya Ballygung
01.2003 - 03.2005
High School Diploma -
Kendriya Vidalaya Ballygung
01.1992 - 01.2003
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