Srinadha Muthyala Rao

Summary

A dynamic hospitality manager with over 2 years’ experience in leading hotel operations, managing staff and driving customer satisfaction. Expertise in budget management, vendor coordination, and implementing process improvements to enhance operational efficiency and guest experience.

Overview

years of professional experience

Work History

Hospitality Manager

Food Pyramid Restaurants

07.2023 - Current

Maintaining relationships with vendors, suppliers and partners to ensure quality products and services.
Handling guest feedback and resolving complaints or issues promptly and satisfactorily.
Coordinating with various departments, such as the front desk, housekeeping and food and beverage, to ensure seamless operations.
Checking the quantity and quality of supplies and equipment on a daily basis, such as guest amenities.
Working with the human resources department to recruit and train new personnel.
Planning, organizing, and managing the daily operations of the hospitality staff to ensure efficiency.

Education

M.S.C - International Hospitality Management

Leeds Beckett University

Bachelors - Business Administration

Icfai Business School

Skills

Customer-centric mindset
Outstanding customer service
Creating memorable guest experiences
Leadership skills
Organisational skills
Team management
Smooth operations
Communication skills

Interpersonal skills
Building rapport
Maintaining positive relationships
Multitasking
Prioritisation
Working under pressure
Fast-paced environment

Accomplishments

Roller Hockey-Played Nationals representing Team Andhra Pradesh for 3 Straight years.
9th South Zone shooting Championship-First Place in 50 Meter category in Men's Championship.

Languages

English
Hindi
Telugu

Personal Information

Date of Birth: 05/24/98
Gender: Male
Nationality: Indian
Marital Status: Unmarried

Timeline