Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Srinivas Bolla

Store Manager
Hyderabad

Summary

Handling Store as Store Manager from day one.

Accomplished Store Manger skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Handling new projects in terms of Visual Merchandise

Handling Andhra Pradesh & Telangana states Hamleys stores Visual Merchandise.

Training new staff for Visual Merchandise.

Taking care of Commercial and Inventory

Overview

10
10
years of professional experience
8
8
years of post-secondary education
3
3
Languages

Work History

Deputy Store Manager

Hamleys (RBL)
Hyderabad
11.2016 - 09.2022
  • Managed inventory control by reducing damages percentage (from 0.9 to 0.7) and organizing back office.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Created standard operating procedures for maintaining Cash control and store opening, closing procedures.
  • Introduced new methods, practices and systems to reduce turnaround time like changes in Duty roster and nominate performance based incentive.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Increased store sections contribution through Visual Merchandise.
  • Maintained Checklist points of opening,closing ,briefing, VM,Mystery audit and Store manager.
  • Maintained E-COM business with offline staff.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Rotated merchandise and displays to feature new products and promotions.

Sales Executive

ACT
Hyderabad
11.2012 - 10.2016
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
  • Managed over 50 customer calls per day and Increased sales by 14%

Education

MBA - Marketing And Finance

Global Institution of Mgnt (Affiliated To OU)
Ibrahimpatnam
07.2010 - 09.2012

Bachelor of Commerce - Commerce

Nrupatunga Degree College (Affiliated To OU)
Hyderabad
06.2007 - 05.2010

Intermediate - MEC

Sri Chaitanya Jr College
Hyderabad
06.2005 - 06.2007

Board of Secondary -

Indo American School
Hyderabad
06.2004 - 05.2005

Skills

Goals and performance

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Accomplishments

  • Supervised team of 19 staff members.
  • Resolved product issue through consumer testing.
  • Documented and resolved multiple issues which led to appreciations from superior.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Maintaining 100 percentage quality of Target Vs Achievement.

Interests

Business Management

Innovating New Ideas

Team Work

Timeline

Deputy Store Manager

Hamleys (RBL)
11.2016 - 09.2022

Sales Executive

ACT
11.2012 - 10.2016

MBA - Marketing And Finance

Global Institution of Mgnt (Affiliated To OU)
07.2010 - 09.2012

Bachelor of Commerce - Commerce

Nrupatunga Degree College (Affiliated To OU)
06.2007 - 05.2010

Intermediate - MEC

Sri Chaitanya Jr College
06.2005 - 06.2007

Board of Secondary -

Indo American School
06.2004 - 05.2005

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Srinivas BollaStore Manager