Srinivas Chinthakindi
Hyderabad
Summary
Dynamic Supervising Manager with a proven track record in team management, process improvement, and customer satisfaction. Committed to enhancing productivity and ensuring safety compliance, driving operational efficiency across diverse teams.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Supervising Manager
VMM
hyderabad
01.2025 - Current
- Supervised daily operations to ensure efficient team performance.
- Coordinated scheduling to optimize workforce productivity.
- Managed inventory levels to maintain stock availability.
- Implemented safety protocols to promote a secure work environment.
- Communicated with team members to resolve operational issues.
- Reviewed customer service inquiries and responded accordingly.
- Implemented strategies to improve customer satisfaction ratings from surveys conducted by the company.
- Monitored team performance, identified areas for improvement, and provided constructive feedback to staff members.
- Implemented process improvements to increase operational efficiency and reduce costs.
Owner/Operator
VMM
hyderabad
03.1996 - Current
- Managed on-time, under-budget tow truck service execution across region while partnering with local authorities and USPS.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
- Reacted decisively and quickly to protect spoilage.
- Maintained ongoing communications with operations center personnel to keep teammates informed.
- Performed regular inspections and completed vehicle repairs.
- Prepared detailed reports outlining trip, vehicle and passenger details.
- Fulfilled back haul orders and spotted trailers in loading yard.
Education
High School Diploma -
Higher Secondary School BHEL
BHEL03-1986
Skills
- Team management
- Inventory control
- Process improvement
- Safety compliance
- Customer satisfaction
- Operations coordination
- Service execution
- Issue resolution
- Time management
- Material processing
Languages
English
Intermediate (B1)
B1
Hindi
Advanced (C1)
C1
Telugu
Native
Native
Certification
Maruti Suzuki Certified Course from Delhi.
Timeline
Supervising Manager
VMM
01.2025 - Current
Owner/Operator
VMM
03.1996 - Current
High School Diploma -
Higher Secondary School BHEL