Architecture
Innovative & Strategic Technology Leader
With nearly 25 years of experience, I have been at the forefront of implementing breakthrough technology initiatives that drive long-term business impact. My expertise lies in leveraging technology to transform business operations, enhance customer experiences, and create scalable, future-ready solutions.
Subject Matter Expert in the Mutual Fund Industry
With two decades of deep domain expertise, I have played a pivotal role in enabling technology-driven service delivery for both Business-to-Business (B2B) and Business-to-Consumer (B2C) clients. My work has streamlined processes, improved operational efficiencies, and strengthened digital capabilities, ensuring seamless interactions for stakeholders across the financial ecosystem.
Digital Transformation & Omnichannel Experience
For over a decade, I have been instrumental in leading digital transformation initiatives, redefining business processes, and enhancing digital user experiences. My approach focuses on creating a 360-degree omnichannel customer journey, ensuring seamless interactions across multiple touchpoints. By prioritizing Ease of Doing Business (EODB), I have enabled organizations to simplify complex processes, improve user engagement, and drive customer satisfaction.
Technology Leadership & Innovation
I am passionate about harnessing cutting-edge technologies to drive business growth. My leadership has been pivotal in conceptualizing and implementing innovative solutions, optimizing operational efficiencies, and delivering cost-effective, scalable technology strategies. I have successfully driven initiatives that enhance agility, improve service delivery, and future-proof businesses against evolving market demands.
Mentorship & People Development
A firm believer in the power of mentorship, I take pride in coaching and developing talent, helping individuals unlock their full potential. My approach fosters a culture of continuous learning and innovation, aligning personal growth with organizational goals. By nurturing high-performing teams, I have successfully built a strong pipeline of future technology leaders.
As a solution architect, enjoyed being part of the journey of one of the fortune 500 organizations where I have implemented several breakthrough initiatives having significant long-term impact. Here are my varied experience initiatives/solutions/innovations in the digital eco systems
Micro front ends on Angular, Mobile Apps built on Angular, ReactJS, API first approach, Microservices, Cloud- AWS, Azure, API Gateways
Omnichannel experience - Web, Mobile, WhatsAPP, Amazon Alexa and Google Home, BOT to agent chat transfer and co-browsing
Customer Data Platform (CDP) integration to derive single view of customer data from different source of data through AI / data analytics
Personalised customer engagement, B2B, Lead Management
Application monitoring using Datadog, ELK, synthetic monitoring
DevSecOps, ethical hack tests, automated threat detection and response
Cost optimization through automation, process improvements, eradicating technology debt, implementing open source software. YOY cost saving to the tune of over $300k for the organization.
Ensure high availability of the application & servers so as not to disrupt user / customer experience
Mentored individuals to deliver their best to find personal growth as well as deliver to organization’s objectives
Experienced in payment gateway integrations Ex: IMPS, Host 2 Host, UPI (Collect, Intent), QR Code, NPCI, Net Banking and Debit Cards
Solutioned / Leaded integration between CAMS and FT.
Marketing Automation – Integrating Marketo with Mulesoft, Informatica etc.
Developed Microsoft web solutions for Karvy Fintech websites, creating reusable components and COM+ components for business logic layer.
• Developed solutions using ASP, VB, COM+, .Net, Sql Server for websites kbolt.kfintech.com and mfs.kfintech.com
• Created reusable components for account statements in PDF formats
• Developed COM+ components for reusability of business logic layer across websites
Developed client-server applications using VB6.0 and SQL Server for Truck Exchange Management System and Hardware Management System projects.
• Designed Activex Dlls, Controls, and Exes for seamless functionality.
• Utilized crystal reports and active reports for enhanced data visualization and reporting capabilities.
Oracle, PL/SQL, SQL Server, Sybase, TSQL, TOAD C#, AspNet Java
Web API, API-First (REST)
Cloud Computing (AWS, AZure)
APIGEE, Azure APIM
Bootstrap, JSON, Angular JS, Angular, Ionic and Cordova
IIS, Tomcat, Apache, Weblogic
Active Reports, Crystal Reports
Agile, Waterfall,
JIRA
Architecture
Application Development
Program Management
Resource Management
IT Strategy & Support
Disciplined Agile
Time Management
Data Quality
Vendor Management
Infrastructure Refresh
Application Security
Payment Gateway Integrations
Chatbot Integrations
Cloud Computing
DevOps
Project Delivery
Voice Channels
WhatsApp Integrations
IT Operations
Campain Management
Data Integrity
Strategic Thinking
Calculative Risks, Creative, Quick adapter, No to status quo, Voracious Learner
Planning
Analyzing Issues, Decision Making, Project Management, Strategic Planning
Team Work
Collaboration, Delegation, Goal Setting,Group Leadership
Communication
Active Listening, Transparency, Clarity, Empathy, Receiving & Implementing Feedback
Physical Organization
Creative Thinking, Effectiveness, Productivity