Srinivas M

Quess Corp Limited ( Division of Conneqt Business Solutions Limited)
Client - Brigade Enterprise Limited (Sep 2024- March 2025)

. I am the SAP MDM lead managing the MDM team responsible for end to end management and governance of all Vendor & Customer & Material related data across the organization.
. Manage the customer and vendor master data lifecycle from end to end in the MDM system in collaboration with the corresponding departments.
. Ensured all customer & vendor information was accurate and complete by creating records for master file and compliance with industry standards (GDPR & CCPA) and internal policies.
. I will oversee the implementation of data governance policies, standards, and procedures for Vendor & Customer master data.
. Drive data quality efforts such as data validation, cleansing and enrichment that increased data accuracy by 100%
. Developed and executed ETL processes for master data adaptation from external and internal systems for consistency between the platforms.
. Facilitated on developing business rules and data standards and Implementation of DAMA concepts for data management principles
. Collaborate with IT, finance, procurement, sales, and other cross-functional teams to gather business requirements and streamline master data processes
. Lead customer & vendor master data integration across systems (SAP S4 Hana) for multiple platforms & business units.
. Audit the data, draft reports for senior management, identify trends, and recommend corrective action for data anomalies
. Analyzed data governance KPIs and generated reports for performance analysis of data governance initiatives
. Leading a team of data specialists, ensuring effective management of master data across all regions and business units.
. Drive and Identify opportunities to streamline and automate customer data processes to improve efficiency, reduce errors, and enhance data quality
. Training of internal users on best practices for customer and vendor master data management and adherence to data governance policies
. Involved and own on all new projects on the Master Data and Actively took part in UAT, SRT for any IT associated projects & implementations
. Create the usual reports and dashboards on the quality and status of master data, pointing out risks, trends and contexts for improvement.
. Served as the point of contact for any master data-related issues or inquiries, providing guidance and solutions as necessary.
. Performing Knowledge gap analysis to team and review and nominating for trainings to up-skill the teams members

. Supported in setting the overall Master Data Management activities in day-to-day operations and long-term projects along with Governance structure
. Maintenance of Master Data primarily in IBP & secondarily in SAP to enable the operationalization of SAP IBP to complete End to End Supply Planning
. Ensures proactive data creation, updates, deletions as per business requirements while following overall guidelines given by MD Governance
. Propose governance & Improvements actions within the department to improve efficiency across Plants & Distribution centers
. Monitor Master data Quality and Launch Corrective Plans and Coordinate with all the internal teams who are responsible for master-data
. Generate data quality reports periodically, run consistency checks, conduct analysis of Data Quality Reports, plan and take corrective actions to avoid inconsistencies in data,
. Establish and communicate the Master Data dashboard with KPIs to track the Master Data activity & Health
. Prioritize critical issues and provide required information to users to facilitate timely, efficiently & effective decision making in the process.
. Continually review the current IBP Demand and supply planning processes to ensure it continues to be up to date with current best practices and smooth operations

. Responsible for Creating & maintaining Master Data such as Customer & Vendor in SAP ECC
. Contributed to the transition and stabilization of the Customer & Vendor master process (COBALT project) to Global markets
. Developed DTPs, BRD Document, and Process Maps for Customer & Vendor Master process to facilitate a smooth transition from legacy systems to SAP.
. Ensured KYC and AML compliance validations were completed prior onboarding of customer & vendors in SAP by adhering to regulatory requirements
. Performed Risk assessments to vendors & customers to initiate data cleansing & data archiving activities
. Supported in Implementation of Robotic Process Automation (RPA) for customer extensions, LASP vendor creations and auto blocking for KYC expiry records in system which was helped in revenue generation for RTM Projects
. Manage and guide a team of 5 Associates and Addressing master data issues and get it resolved on timely manner to meet SLA with accuracy
. Lead regular meetings, identify issues, and delegate tasks accordingly to set project deadlines, ensuring an efficient workflow and timely completion

. Master data maintenance in global and regional SAP CRM systems
• Performs Pre & Post Data Validation and set up customers creation in SAP
• Collection of data from various research sources and concepts like DUNS & BRADSTREET SOLLUTIONS, HOOVERS, BLOOMBERG etc.
• Data enrichment, data cleansing, and data archiving in SAP MDM for account and contact management. Building business rules for all SAP MDM objects (material, customer, vendor)
. Generate reports from multiple sources and prepare dashboards for stakeholders to forecast.
. Handle monthly calls with clients and ensure smooth business operations
. Investigated master data issues, implemented solutions, and resolved queries by analyzing issues logged by clients, ensuring timely and quality solutions that adhered to standards.
. Effectively communicate project requirements to team members and stakeholders in a clear and timely manner
. Train business users to liaise with the centralized master data team, helping them understand the importance of data quality
. Conduct daily team huddles to ensure that team activities are completed as planned

Data Quality & Governance
. Perform checks to ensure data integrity, correctness, and completeness in accordance with the DQ rules in TALEND.
. Improve data quality by identifying and fixing errors in data systems, ensuring increased data accuracy, and supporting the decision-making process
. Monitoring and auditing data usage and access, as well as regularly communicating and educating employees about data governance policies and procedures.