Hi, I’m
Srinivas Nagaraj
Madurai
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
years of professional experience
Work History
TATA CONSULTANCY SERVICESChennai
Systems Engineer
01.2021 - Current
Job overview
- Developed and maintained system documentation, including installation procedures, operational guidelines, and user manuals.
- Configured and monitored network devices such as routers, switches, firewalls, and wireless access points.
- Installed and configured server hardware components such as processors, memory modules, hard drives, RAID controllers, power supplies.
HTC GLOBAL SERVICES Chennai
System Administrator
01.2017 - 12.2020
Job overview
- Monitored system performance to ensure optimal operations and identified potential issues.
- Provided guidance on best practices related to system administration procedures.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Integrated cutting-edge infrastructure tools to migrate network operations to virtual server computing environment.
- Installed, tested and evaluated new systems, applications and patches.
- Troubleshot application errors and provided technical support to end-users.
- Created user accounts and managed access rights for users.
Education
Sri Ramakrishna Engineering CollegeCoimbatore
Bachelor of Technology from Information Technology
05.2016
Skills
- Technical Analysis
- System Troubleshooting
- User Support
- Helpdesk Operations
- Technical Support
- Technical Solution Development
- Requirements Gathering
- Systems Analysis
- Customer Service
- Active Directory
Languages
English
First Language
Timeline
Systems Engineer
TATA CONSULTANCY SERVICES
01.2021 - Current
System Administrator
HTC GLOBAL SERVICES
01.2017 - 12.2020
Sri Ramakrishna Engineering College
Bachelor of Technology from Information Technology
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