Summary
Overview
Work History
Education
Skills
Language Competencies
Timeline
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SRINIVAS POTNURU

Visakhapatnam

Summary

Associate with 1 year of experience in timely delivery and accurate documentation. Proven ability to communicate customer feedback effectively and resolve issues promptly. Committed to delivering exceptional service and enhancing team performance.

Overview

1
1
year of professional experience

Work History

Associate - Operations

Concentrix
Visakhapatnam
06.2024 - 06.2025
  • Examined identity proof documents to assess authenticity and detect potential fraud per Standard Operating Procedures.
  • Extracted and validated relevant data from received documents, ensuring consistency with client information.
  • Handled escalated customer inquiries, achieving first-call resolution in high-pressure scenarios.
  • Managed daily operations to ensure efficient process execution and strict adherence to timelines.
  • Completed daily duties with accuracy and efficiency, maintaining high performance standards.

Education

B.TECH - MECHANICAL ENGINEER

AVANTHI INSTITUTE OF ENGINEERING AND TECHNOLOGY
THAGARAPUVALASA
01.2023

DIPLOMA - MECHANICAL

SANKETIKA POLYTECHNIC COLLEGE
MADHURAVADA
01.2020

10th - Secondary Examinations

SRI VENKATESWARA ENGLISH MEDIUM SCHOOL
AKKIREDDIPALEM
01.2017

Skills

  • Document validation
  • Communication skills
  • Data management
  • Documentation management
  • Data extraction
  • Quality assurance

Language Competencies

  • English, Professional
  • Telugu, Professional

Timeline

Associate - Operations

Concentrix
06.2024 - 06.2025

B.TECH - MECHANICAL ENGINEER

AVANTHI INSTITUTE OF ENGINEERING AND TECHNOLOGY

DIPLOMA - MECHANICAL

SANKETIKA POLYTECHNIC COLLEGE

10th - Secondary Examinations

SRI VENKATESWARA ENGLISH MEDIUM SCHOOL

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