SRINIVASA G

* Integrating payment gateway to the e commerce universe. covering & achieving targets on MOM basis.

* Connecting & maintaining relations with C levels for all the key account merchants, Account management from the initial creation to the revenue generation ( Pre & Post sales activates)

* Utilize salesforce to log, track and maintain customer records and establish pipeline for business growth opportunities for premium & SME verticals

* Mentoring & training a team of 5 inside sales executives who are responsible for getting new clients onboard for PG segments focusing on only outbound leads, with set KPI's

* Secured high-value accounts thorough consultative selling, effective customer solutions.

*Following up with merchants on a day to day basis for closures, after sales service in-terms of issue faced on the application, accounts & settlements related and predominantly making them active on the merchant platform.

* Worked closely with supermarket and hypermarkets to onboard them to increase transaction through online channel.

* Developed thorough understanding of merchant needs and requirements to prepare customized solutions such as" Smart Speaker" in order to increase merchant loyalty and reduce turnover.

• Expert knowledge of Oracle BCRM, PACS service portal, Retail portal, Cashier portal, POS and have a proven ability to close sales
• Highly skilled in customer service and can communicate effectively with clients
• Excellent Customer Service and interpersonal skills
• Proficient in multitasking and can prioritize multiple jobs as necessary
• Self-motivated and possess a strong desire to succeed and meet goals
• Visiting corporate companies for New Broadband and mobile connection