To serve a professionally managed, progressive organization and to constantly enhance my skills and competence while integrating these for growth and advancement of the organization and myself.
Have more than 09 years of experience as Inventory Management & 02 Year of Logistics and 03 Year Commercial. Experienced in Inbound & Outbound Operation and also Commercial Operation. Centralizing the purchase and storage of materials of Store Consumables. Monitor inventory levels and access to the Material. A strategic planner with expertise in implementing cost saving measures to achieve reduction in terms of logistics cost. Consistently increased service level and controlled 100% Inventory management by modifying the process.
Overview
2026
2026
years of professional experience
4
4
Languages
Work History
Senior Material Operating Officer & Commercial Manager
Reliance Digital LTD Limited Bangalore
Proactively proposing solutions to Improve the support of (new) business processes.
Support the functional team with issues and provide a Solutions based approach.
Competent, result oriented & diligent Retail Management professional, with an Excellent & Rewarding career of 8 years. Currently spearheading as Senior Material Operating Officer & Commercial Manager with Reliance Digital LTD Limited Bangalore.
Equipped with the expertise in Retail, Inventory, and Operations Management while performing in the cost-efficient manner along with the unwavering quality standards.
Employs analysis and creativity to form productive systems and strategic business partnerships. Dedicated individual with a reputation for consistently going beyond what is required and using personal high standards to achieve results.
Consummate professional with excellent planning, execution, monitoring and resource balancing skills, attention to detail as well as the ability to build and lead effective teams.
SAP CRM Functional Consultant providing comprehensive business requirement analysis to Customers.
CRM Managers to track delivery status daily basis and improve their interaction with Customers
Access customer needs, evaluate customer satisfaction and optimize customer services.
Communicate with HO’s directly and resolve any customer service.
Conferred with sales teams and team leaders to communicate targets, boost Revenue and improve promotional strategies.
Exceeded team goals and collaborated with staff members to implement customer service initiatives.
Material Management with Senior Commercial Assistant Manager
Reliance Digital-Reliance Retail Ltd
12.2014 - Current
Company Overview: Specialized in providing the solutions for Clearing the Inbound & Outbound Operations and also Commercial Operation.
Recognized for Maintaining all the required Reports and Documents at any point of time.
Maintaining all types of Report during Auditing.
Oversaw material and commercial operations across multiple Reliance Digital branches, handling inventory, Vendor Coordination, and billing compliance.
Doing Physical Inventory on daily basis of 36 bricks per day
Sending the Stock reports for the sale team on daily basis to avoid Wrong commitments to the Customer.
Attending Weekly Meetings to discuss about the operations at the store with Store Management and Loss Prevention Team.
Co-ordinating with the HO Team for requirement of Material for Anniversary Sale and Festival Sale.
Co-ordinating with HO for Material Back End Issues.
Monitoring Stock in Transit Zero at any given point of time.
Arranging the timely delivery from DC to store & Customer to avoid any cancellation of bills.
Coordinating with the Resq team for any replacement to be given to the customer.
Monitoring Reports like, Consumables of the Store PI Posting Details Report of MTD and YTD.
Giving Training to all the Material Officers, New SM’s and DM’s & new Joiner’s for New Store Opening about the Inventory & process.
Preparing Weekly and Monthly reports on stock consumption, forecasting, and excess/slow-moving inventory for management.
Coordinating with the Brand and Resq to rectify the defective stock at Store.
Attending the customer queries related to Delivery.
Coordinating with the Different Verticals Material Executive to get the stock at right time to the DC for NSO.
Monitoring of Saleable, defective and Promotional Article in different location in the SAP R/3.
Analyze and solve the SAP MM Issues.
Update and maintain all SAP MM functional documentation.
Analyze and scope end user authorization roles.
Conduct Unit tests, Integration tests and system integration security test
Executive
Reliance Retail Limited Warehouse
12.2012 - 11.2014
Company Overview: Reliance Digital Retail has the distinction of operating the largest consumer electronics store chain in India through a network of over 4200 Reliance Digital and Jio stores.
Managing Inbound & Outbound Logistics.
Adherence to SOP and ensuring SLA’s are met.
Adherence of stocks to 170 Digital & Jio Stores on daily basis.
Tracking of orders on daily basis and ensuring to deliver within 24 Hrs.
Tracking SIT/ GRDC/RSO and ensuring it is closed within the SLA.
Inventory Management, Analysis of Supply & Demand.
MIS Reports on daily & Monthly basis.
Interacting with Stores & Customers in closing their queries.
Conducting Cycle Counts on daily basis.
Inventory management.
Generating pending MIS reports for SO/RSO/STO/SIT/GRDC store and close following with the concern until closure.
Education
B.E - Computer Science & Engineering
R.L.J.I.T Institute of Technology
Doddaballapur, Bangalore
01.2012
Skills
WORKING PLATFORM- MS OFFICE 2000 XP, 2007,2008 & 2013 HTML
Interests
Travelling, Watching Movies, Learning new technologies
Accomplishments
Promoted as Cluster Coordinator from Assistant Material Officer
Received best employee of the month for 10 consecutive months.
SOP adherence.
100% POD maintenance.
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge. Place: Date: SRINIVASA GOWDA K V
ASSETS
Sincere & honest towards job & as well as Management, Keen desire to achieve success, Self-discipline, Optimistic attitude, Good Planning Skills, Spirit of teamwork & Cooperation, Adaptability & learning ability, Systematic and Organized Work
Timeline
Material Management with Senior Commercial Assistant Manager
Reliance Digital-Reliance Retail Ltd
12.2014 - Current
Executive
Reliance Retail Limited Warehouse
12.2012 - 11.2014
B.E - Computer Science & Engineering
R.L.J.I.T Institute of Technology
Senior Material Operating Officer & Commercial Manager