SRINIVASA REDDY

Imagine being in challenging roles and industries in the most uncertain times and yet contributing by learning on the job and acquiring more hands-on experience in various business aspects. That is how my experience of four years in new business development through sales in a bootstrapped startup, Six years in Office Admin and Building operations where I'm the face of the client, handling uncommon scenarios I look forward to contributing in more such situations. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

• Sr. CUSTOMER ADVISOR-SALES, Coherendz India Pvt Ltd (Vaave), 07/01/20, Present, Sold high ticket sizes, more number of closures and fastest sale of the solution despite COVID Lockdown in challenging markets like higher education and domains like alumni relations., Increased ticket size for the company's products by 145% despite customers' declining budgets and competitive pricing from competition.
• PROJECT OFFICE COORDINATOR, Stanley Black and Decker, India, 06/01/18, 07/01/20, Contributed on complete office setup and administration of the company., Cost savings, Employee support & relations, Event Management, Health & Safety Compliance, Budgets and Financial Management are the key areas.
• EXECUTIVE, Jones Lang Lasalle India, 10/01/15, 06/01/18, Client facing a couple of projects and complete building operations is a key role, where my contribution is process setup and tracking the services that we are offering like Security, Housekeeping, Technical and complete building operations. From agreement to service delivery complete operations.