Summary
Overview
Work History
Education
Skills
Accomplishments
Personality
Languages
Hobbies and Interests
Personal Qualifications
Personal Information
Certification
Languages
Timeline
Generic

Srinivasalu B V

Chennai

Summary

Results-oriented professional with extensive revenue cycle management experience at athenahealth. Utilized GE Centricity and Epic to improve claim accuracy and customer satisfaction, while ensuring compliance. Expertise in problem-solving and professional development enhanced process efficiency. Skilled in training, mentoring, and demonstrating exceptional organizational skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Issue Resolution Analyst

athenahealth
Chennai
05.2022 - Current
  • Conducted analysis of customer feedback to address complicated problems.
  • Handled customer queries effectively to enhance NPS.
  • Maintain compliance with client-specified Service Level Agreements.
  • Reviewed completed disputes to ensure they met quality standards.
  • Addressed and resolved issues in payment records.
  • Ensured follow-up with insurers regarding unpaid and rejected claims.

Senior Associate Hospital Billing

AGS health
Chennai
11.2020 - 05.2022
  • Handled denials, rejections, payment posting, billing, eligibility verification and insurance correspondence.
  • Performed charge corrections, demographic edit, and physician/hospital billing using EPIC software.
  • Conducted process training for new hires.
  • Experienced with Medicare, Medicaid, and commercial insurances.
  • Skilled in handling CMS-1500 and UB-04 forms.
  • Recorded actions taken in comprehensive claims billing summary notes.

Senior Associate Physician Revenue Cycle Management

Infinx service Pvt Ltd
Chennai
02.2020 - 10.2020
  • Conducted in-depth analysis to ensure accuracy of claims.
  • Extensive familiarity with U.S. healthcare domain focusing on provider side.
  • Conducted outbound calls to assist consumers in resolving charged-off debt.

Associate Physician Revenue Cycle Management

Sutherland Healthcare Solutions Pvt Ltd
Chennai
05.2017 - 02.2020
  • Ensured seamless operation of entire revenue management system.
  • Contact insurance companies for claim follow-ups.
  • Utilize GE Centricity Software.
  • Secured payment for pending claims.
  • Investigate and address claim discrepancies.
  • Addressed denials and rejections.
  • Skilled at overseeing both referral approvals and authorizations.

Executive Revenue Cycle Management

Omega health care Pvt Ltd
Chennai
03.2016 - 04.2017
  • Utilized software tools (GE Centricity) for efficient claim management.
  • Requested explanations for denials and underpayments from insurers.
  • Collaborated with Billing Account Liaison to address claim denials.

Education

Bachelor of Science - Computer Science

Dr Ambedkar Government Arts College
Chennai
04-2015

Skills

  • GE Centricity
  • Rain Tree
  • Epic
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • CMS-1500 forms
  • UB-04 forms
  • Customer Service
  • Payment posting
  • Accounts receivable management
  • Training and mentoring
  • Problem-solving aptitude
  • Critical Thinking
  • Organization skills
  • Professionalism

Accomplishments

  • Best Emerging Leader Award
  • Awarded as best attendance performer
  • Awarded as best performer for quality of work

Personality

  • Critical Thinker
  • Dedicated
  • Values Relationship
  • Polite
  • Respects others
  • Communicative
  • Expressive
  • Trusts
  • Responsive
  • Takes calculated risks
  • Accepts positive criticism
  • Good sense of humor
  • Forgives
  • Easy going
  • Adaptive
  • Knowledge sharing
  • Loves to explain

Languages

  • English
  • Tamil
  • Telugu

Hobbies and Interests

  • Research
  • Technology
  • Social Speaking
  • Leadership

Personal Qualifications

Bachelor of Science, Madras University, Chennai, Tamil Nadu

Personal Information

  • Father's Name: Venkatanarasaiah
  • Date of Birth: 12/05/94
  • Nationality: Indian
  • Marital Status: Married

Certification

  • Salesforce Tips

Languages

Telugu
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2

Timeline

Issue Resolution Analyst

athenahealth
05.2022 - Current

Senior Associate Hospital Billing

AGS health
11.2020 - 05.2022

Senior Associate Physician Revenue Cycle Management

Infinx service Pvt Ltd
02.2020 - 10.2020

Associate Physician Revenue Cycle Management

Sutherland Healthcare Solutions Pvt Ltd
05.2017 - 02.2020

Executive Revenue Cycle Management

Omega health care Pvt Ltd
03.2016 - 04.2017

Bachelor of Science - Computer Science

Dr Ambedkar Government Arts College

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Srinivasalu B V