Srinivasan B

Have more than 30+ years of Industry and Information Technology experience and have performed various leadership roles in delivery, pre-sales, Business operations and Industry/technology capability development. My experience spans across SAP Offerings / Development / Support. Have over 23+ years of Global/Distributed Delivery experience and have expertise in both System Integration and Outsourcing domains across all the phases of delivery. Have led and supported large SAP deals worth $5M-$65M right from pre-sales to delivery setup. As people developer, have led a large group of 1500+ SAP Consultants and have built high performing teams with increased employee satisfaction and top performers retention. From technology perspective, have predominantly worked in the SAP ERP space, but also have strong experience in managing multi-technology delivery setups for global clients. From Industry perspective, have served SAP clients IT organization in Life Sciences, Chemicals and Manlog sectors. Have worked extensively with the clients in North America and Europe. Experience of many Global assignments in customer facing roles ranging from Business consulting, solution implementation, production support of SAP projects. Deep hands-on practical experience in midsize to large engineering organizations in core functional roles. Very strong in Business Processes, rich in functional expertise and man management skills. Experience in establishing an effective SAP Service Support and SAP Delivery Framework for SAP IT systems for global clients. Experience in driving proposals and client defense presentations. Experience in establishing overall service management framework and Governance model. Interfacing between the project teams and the clients for reporting and issue resolutions. Knowledge in managing Service Level Agreements through standard IT Service Management best practices. Client relationship management and sell while you deliver, by getting more business from existing clients. Extensive experience in analysis of client core business processes.

• Marital status: Married
• Home Address: Flat no. 107, Block A, Colosseo Apartments, Behind Indian Oil petrol pump, Marathahalli, Bangalore – 560 037