Srinivasan Govindaraj
Chennai
Summary
Having overall experience of 8years in Logistics, 3PL, Supply Chain Transportation and E commerce industry with strong Process Operations knowledge and having experience in companies like Busy bees logistics, E Kart Logistics and Delhivery ltd. Worked and managed Inbound & Outbound operations across all vertical [First Mile, Line haul (Middle Mile), Last Mile and Air Operations]. Well versed with South Regional level Ground Operations for Route planning, Delivery SDD achievement, Larger Volume Handling, Capacity Planning, Client & Vendor management.
Overview
8
8
years of professional experience
Work History
Sr Executive
Busy Bees Logistics Pvt Ltd
02.2024 - Current
- Company Overview: A leading company providing logistics solutions to e-Commerce partners and offering warehousing, reverse logistics, payment collection & processing, vendor-to-warehouse, direct vendor-to-consumer delivery, third-party and transit warehousing, vendor-to-customer shipping, technology integration and customized logistics solutions.
- Shipment Reconciliation & Closures with end-to-end stakeholders on Loss marking and other Status flow of package update as per SLA achieved >95% of on time Clearance
- Analytic s report preparation to provide insights on High Aging, Lost, L-PMA and Short cases across supply chain, for Future prevention and action planning to avoid instance in verticals (FM/LM/HUB/RPC/DPP/SC).
- Monitoring & analyzing the status of the shipment Like High Aging, LPMA.
- Handled Division like B2C, C2C, B2BR and B2B related short term projects on improvement of process with Clearance.
- Ageing and missing cases following with concern stakeholders and getting cleared within TAT.
- Heading a team of 6 Hub Incharge & Executive and 16 business partners for delivery and pickups handling 20 tons B2B loads per day MTD it will be 800 tons B2B loads.
- Proper stacking of every shipments with route wise for timely delivery.
- Responsible for next day COD deposits 100% without any disputes.
- Monitoring for proper warehousing and distribution of all hold and undelivered.
- Shipments by applying appropriate NDR for Next day deliveries.
- Monitoring for timely Connection of pickup shipments to master hub with in 24hrs.
- Responsible for hiring manpower for ROTN by coordinating with HR.
- Monitoring for Vehicle usage as per the fixed cost.
- Responsible to achieve 85%+ Delivery closure on the same day.
- A leading company providing logistics solutions to e-Commerce partners and offering warehousing, reverse logistics, payment collection & processing, vendor-to-warehouse, direct vendor-to-consumer delivery, third-party and transit warehousing, vendor-to-customer shipping, technology integration and customized logistics solutions.
- Handling over 52+ centers across South India in coordination with a team.
- Acting as SPOC for clients for resolving queries, ensuring seamless delivery and providing request for IST.
- Following up with the Center Manager on resolving urgent queries and maintaining query log.
- Managing resources for Centers/HUB management and coordinating with FC (manpower and CCTV).
- Generating and submitting client / center performance, city and region performance report to the management.
- Sending pending shipment with issues to NDR/CS group for closure.
- Driving branch model compliance and training Center Managers on processes.
- Implementing 5S and conducting 5S audit to maintain optimum compliance.
- Ensuring validation of 3M readiness and providing approval to establish a new center.
- Coordinated with the branch clear the pending and lost shipment.
- Coordinated with FC team and center manger clear the missing shipment.
- Imparted training and ensured 5S Implementation, 3M readiness and compliance.
- Validating RTO, pending and prepaid call to customers and performing surprise visit & asset/stock audit.
- Conducting client pick up sheet audit vs. actual & ISTs to inter/intra city.
- Conducting COD collection / deposit audit and physical inventory audit.
- Maintaining lost tracker, cash flow tracker and ensuring the recovery.
- Escalating the center issue and requirement to ops team.
Executive
E Kart Logistics
Chennai
10.2021 - 02.2024
- Working as a Lead Line haul Operations Vendor & Fleet Management at Flip-kart India Pvt. Ltd., Chennai since Oct'21 has been an enriching and fulfilling Customer experience.
- Fleet Maintenance: Overseeing the maintenance and repair of the fleet to ensure safe, reliable, and efficient operation.
- Fleet Utilization: Planning Right type truck (RTT) to dispatch the load to delivery hub's for Reducing cost leakages.
- Route Optimization: Implementing strategies to optimize delivery routes for improved efficiency and reduced transportation costs.
- Compliance and Safety: Ensuring fleet operations adhere to all regulatory and safety standards, including vehicle inspections and driver training.
- Fleet Performance Monitoring: Tracking and analysis fleet performance data to identify areas for improvement and enhance productivity.
- Vendor Selection and Negotiation: Identifying, evaluating, and selecting vendors based on quality, cost, and reliability; negotiating favourable terms and contracts.
- Billing: Validating Vendor Invoice & MIS Reports on monthly basis and follow up with finance team for on time vendor payment.
- Relationship Building: Developing strong, long-term relationships with key vendors to ensure consistent supply and service.
- Performance Monitoring: Evaluating vendor performance through regular assessments and feedback to ensure compliance with service level agreements (SLAs).
- Cost Management: Identifying opportunities for cost savings through vendor consolidation, competitive bidding, and effective contract negotiation.
- Comprehensive Management of Air Operations at Chennai Cargo Warehouse: Overseeing and managing all air operations at the Chennai cargo warehouse, including the retrieval and forwarding of all inbound shipments.
- Coordination with Airlines to Ensure Shipment Movement: Collaborating closely with airlines to guarantee the complete and timely movement of all shipments, ensuring zero offloads and maintaining seamless logistics operations.
- Process Improvement: Continuously assessing and refining operational processes to improve efficiency and reduce costs.
- Inventory Management: Coordinating with warehouse teams to optimize inventory levels and ensure the availability of necessary resources for operations.
- Resource Allocation: Strategically allocating resources to balance operational demands and achieve organizational objectives.
- Performance Metrics: Monitoring key performance indicators (KPIs) for vendor and fleet management, and reporting on progress and challenges.
- Data-Driven Insights: Utilizing data analysis to identify trends, track performance, and guide strategic decision-making.
- Regular Reporting: Providing timely and accurate reports on operational performance, vendor status, and fleet operations to senior management.
- Training and Coaching: Leading, mentoring, and training team members to improve skills and performance in vendor and fleet management.
- Team Collaboration: Promoting cross-functional collaboration with other departments to ensure cohesive operations and goal alignment.
- Conflict Resolution: Addressing and resolving conflicts within the team or with vendors promptly and effectively.
Team Leader
Delhivery Pvt Ltd
Chennai
07.2017 - 09.2020
- Joined as Team Leader in Lastmile Operations.
- Responsible for Complete Inbound and Out bound Operation.
- Account line items wise GR in respective BIN / Category as per Unloading Tally Sheet.
- Print for GR Copy & hand over him the duplicate GR Print along with LR Acknowledgment.
- File GR In respective BOX/Flat file.
- Generate Loading Slip as per Shipment.
- Basis confirmation from GU down Keeper/checker, confirm the Transfer order in SAP.
- Process shipment in SAP and details of Planning /Start Time/End Time of Unloading / Vehicle Number / Truck Type /Forwarding Agent Code.
- Generate Performa Invoice / STN & print.
- Check Loading slip v/s Invoice/STN print for Correctness.
- Print all the Invoices on Preprinted VAT Invoice Stationary.
- Highlight all SAP System related issues we raise the ticket to system administrator.
- Before closing the day will check all Truck Exit entries for GR, Invoice & STN.
- Daily closure of open order for all sales division and Stocks movement report.
Education
Bachelor Of Engineering - Computer Science
01.2016
Skills
- Windows 8
- Windows 7
- Windows 98
- Windows 95
- Windows NT
- Windows XP
- MS Office
- Word
- Excel
- PowerPoint
- SAP
- MM
Phone
+91, 80723 34759
Timeline
Sr Executive
Busy Bees Logistics Pvt Ltd
02.2024 - Current
Executive
E Kart Logistics
10.2021 - 02.2024
Team Leader
Delhivery Pvt Ltd
07.2017 - 09.2020
Bachelor Of Engineering - Computer Science
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