SRINIVASAN LAKSHMANAN
Coimbatore,TAMIL NADU
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
18
18
years of professional experience
Work History
Associate General Manager, Sales
Radar Ventures Pvt Ltd- MAGIK CARGO
09.2023 - 04.2024
- Handling 10 Member Sales &Operation team
- P& L Management for Coimbatore, Tirupur, Cochin & Tuticorin
- Analysing regional market trends and discover new opportunities for growth
- Identifying, initiate and develop customer interest across targeted verticals and segments
- Key /Corporate Account Management
- Prepare and review the annual budget for the area of responsibility.
- Improved overall team performance by implementing strategic management initiatives and fostering a collaborative work environment.
- Assisted in long-term planning by conducting market research, staying updated on industry trends, and providing insights for decision-making purposes.
- Increased customer satisfaction by addressing concerns proactively and ensuring prompt resolution of issues.
- Played an instrumental role in acquiring new clients by representing the company at industry events, building relationships with potential customers, and showcasing the organization''s capabilities.
- Contributed to financial growth by managing budgets effectively and identifying cost-saving opportunities.
- Enhanced communication within the department through regular meetings, updates, and open channels of dialogue.
- Mentored and developed team members through regular feedback, training sessions, and performance evaluations.
- Collaborated with senior leadership to develop organizational strategies that aligned with company goals and objectives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Regional Manager, Corporate Sales
Pricol Logistics Pvt Ltd
12.2021 - 08.2023
- Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Analyses regional market trends and discover new opportunities for growth
- Identifying, initiate and develop customer interest across targeted verticals and segments
- Achieving growth and hitting sales targets by successfully managing the sales team
- Key /Corporate Account Management
- Prepare and review the annual budget for the area of responsibility
- Ensuring KPI to meet as per company requirements.
Regional Manager
KRISHKO LOGISTICS INDIA Pvt Ltd
11.2020 - 06.2021
- Responsible for the budget, business plan, reporting and general management of the office
- Ensuring delivery of revenue and profit growth, and implementation of the freight management activity
- Focus on the key Verticals as per the company strategy
- Complete P&L and balance sheet responsibility for freight management and related logistics operations
- Ensure KPI's of freight operations are met for achieving productivity results
- Responsible for operational execution in the key sectors - travel in-country and to group network
- Ensure effective proposals and responses to RFQ's etc
- To win profitable new business
- Network within group for expanding trade lanes volumes and developing a trade lane and management program.
Branch Manager
WORLDGATE EXPRESS LINES INTERNATIONAL PVT LTD
02.2020 - 06.2020
- Customer service,
- Vendor setup and relations
- Import and export operations,
- P&L management,
- Budget preparation,
- Consolidation,
- Coordinating with CFS,
- New account implementation,
- Daily report management,
- Rate negotiations with vendors and contractors, regulatory record keeping and various other duties as needed.
Office Manager
KINTETSU WORLD EXPRESS INDIA PVT LTD
04.2013 - 01.2020
- Planning and operating the branch activities to achieve targets in accordance with agreed operating and financial plans
- Key Account Management, Maintaining & Retention of Corporate accounts
- Budget preparations, P&L Management
- Vendor set up & relations monitoring regular intervals
- Making sure staffs are fully trained and performing at their best to achieve the target
- Maintaining communication between staff and Senior Managers
- Visiting clients directly to build relationships and identify their key needs
- Attending and conducting weekly management meetings
- Maintaining accurate administrative, filing and record keeping systems
- Involved in the preparation of the management reports
- Taking advantage of all cross-selling opportunities
- Managing all aspects of sales for the Branch
- Reviewing and improving operating procedures.
Assistant Manager
Kintetsu World Express India Pvt Ltd
05.2011 - 03.2013
- Identifying New & Potential Customers
- Achieving the targets & Budgets
- Conduct regular meetings with clients
- Handled Billing, Accounts and collections
- Ensure collections are made within payment schedule.
Sr. Executive Sales
Kintetsu World Express India Pvt Ltd
10.2008 - 04.2011
- Identifying New & Potential Customers
- Achieving the targets & Budgets
- Conduct regular meetings with clients
- Handled Billing, Accounts and collections;
- Ensure collections are made within payment schedule.
- Negotiated high-value contracts with new clients, substantially increasing revenue.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
Sr. Executive Business Development
Vangard Logistics India Pvt Ltd
06.2006 - 09.2008
- Identifying New & Potential Customers
- Achieving the targets & Budgets Conduct regular meetings with clients
- Handled Billing, Accounts and collections;
- Ensure collections are made within payment schedule.
Education
MBA - International Business
Alagappa University
Karaikudi, India04.2006
Bachelor of Arts - Business Economics
Alagappa College Of Arts And Scienx=ce
Karaikudi, India04.2003
Skills
- Operations Management
- Cross-functional Team Coordination
- Sales management
- Profitability Optimization
- Operations understanding
- Business Forecasting
- Customer Retention
- Customer Relationship Management (CRM)
- Strategic planning skill
- Budget Control
- Process Improvement
- Vendor Relationship Management
- Business Development
- Sales Forecasting
- Problem-Solving
- Multitasking Abilities
- Team Leadership
- Decision-Making
- Continuous Improvement
- Performance Evaluation and Monitoring
Accomplishments
Best Sales Award 2010 , KWE, Chennai.
Got award from Cathay for best Supporting cargo agent : CJB
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Additional Information
Personal Details:
Father’s Name : Mr. Lakshmanan
DOB : 29th Sep 1980
Nationality : Indian
Marital Status : Married
Residing City : Coimbatore, India.
Passport No : M1382261
Software
Microsoft office
CRM
UFS
Timeline
Associate General Manager, Sales
Radar Ventures Pvt Ltd- MAGIK CARGO
09.2023 - 04.2024
Regional Manager, Corporate Sales
Pricol Logistics Pvt Ltd
12.2021 - 08.2023
Regional Manager
KRISHKO LOGISTICS INDIA Pvt Ltd
11.2020 - 06.2021
Branch Manager
WORLDGATE EXPRESS LINES INTERNATIONAL PVT LTD
02.2020 - 06.2020
Office Manager
KINTETSU WORLD EXPRESS INDIA PVT LTD
04.2013 - 01.2020
Assistant Manager
Kintetsu World Express India Pvt Ltd
05.2011 - 03.2013
Sr. Executive Sales
Kintetsu World Express India Pvt Ltd
10.2008 - 04.2011
Sr. Executive Business Development
Vangard Logistics India Pvt Ltd
06.2006 - 09.2008
MBA - International Business
Alagappa University
Bachelor of Arts - Business Economics
Alagappa College Of Arts And Scienx=ce
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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