Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Srinivasan N

Srinivasan N

Tiruvannamalai

Summary

Motivated and results-driven seeking a challenging position within a large organization as a Business Analyst or Project Manager. Offering a strong foundation in business strategy, data analysis, and project management, with a proven ability to drive efficiency, deliver successful outcomes and collaborate within cross functional teams.

Overview

2
2
Languages

Work History

Customer Service Professional

Foundever
10.2023 - 02.2024
  • Delivered exceptional support during peak periods, effectively managing high call volumes without compromising service quality.
  • Facilitated customer retention by providing timely follow-ups on pending issues and ensuring satisfactory resolutions.
  • Developed rapport with customers through active listening and empathetic communication, resulting in enhanced satisfaction levels.
  • Increased customer loyalty with personalized support and assistance in selecting suitable products or services.
  • Contributed to team success by sharing knowledge of product updates, policy changes, and industry trends with colleagues.

Education

Bachelor of Technology - Information Technology

Panimalar Institute of Technology
Chennai
04.2001 -

HSC - Computer Science

Cluny Matric Higher Secondary School
Deviapuram
04.2001 -

SSC - Computer Science

Cluny Matric Higher Secondary School
Deviapuram
04.2001 -

Skills

Live chat support

Interests

Football

Internet Surfing

Exploring

Timeline

Customer Service Professional

Foundever
10.2023 - 02.2024

Bachelor of Technology - Information Technology

Panimalar Institute of Technology
04.2001 -

HSC - Computer Science

Cluny Matric Higher Secondary School
04.2001 -

SSC - Computer Science

Cluny Matric Higher Secondary School
04.2001 -

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Srinivasan N