SRINIVASAN RAJUPILLAI
BENGALURU
Summary
Seasoned Aviation Professional with experience of 19 years, a track record of organization like Jet Airways, Indigo, Bangalore International Airport LTD. Renowned for holistic problem-solving skills, integrating both airline and airport operation perspectives and consistently prioritizing safety and passenger experience. Expertise includes comprehensive understanding of airport processes, stakeholder management, resource allocation and collaborative decision-making.
Dynamic aviation professional with extensive experience at Bangalore International Airport LTD, specializing in efficient resource allocation and safety management. Expert in Airside Safety and adept at enhancing passenger flow and operational security. Proven track record in stakeholder communication and safety training, embodying leadership and strategic planning skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
AOCC – Senior Executive (B3)
Bangalore International Airport LTD
Bangalore
11.2022 - Current
- Oversaw team performance in AOCC, fostering a culture of accountability and continuous improvement.
- Developed and secured approval for maintenance schedules to ensure operational efficiency.
- Assisted in managing billing processes for non-scheduled flights. Supported operations related to non-scheduled flight services. Facilitated coordination of flight billing and operational tasks.
- Ensuring efficient utilization and allocation of fixed airport resources such stands and gates, counters and belt for terminal 1 and 2
- Maintaining safe and secure day-to-day operation as safety ambassador
- Coordinating regularly with ATC, aprons, and airside team during adverse weather conditions and stand revision
- Collaborating with terminal staff to ensure smooth passenger flow with minimal disruption during IROPS
- Timely dissemination of information to all stakeholders
- Conducting training session related to safety aspect
Assistant Manager AO&CS (Ramp operation)
Indigo airline
09.2019 - 11.2022
Senior Customer Service Assistant (Ramp and terminal operation)
Jet Airways India Ltd
12.2010 - 07.2019
Duty officer, GHA for Air India express, Air Asia, Tiger airways
Taurus aviation (P) Ltd
Tiruchirappalli International Airport
05.2007 - 11.2010
Education
BS - Hospitality and Tourism management
Alagappa University
Salem04-2007
Skills
- Produced accurate load sheets for various aircraft including B777-200/300ER, A330-200/300, B737-700/800/900/MAX, A320/321/NEO, and ATR 72-500/600, ensuring safe operations
- Delivered exceptional advanced ticketing support, improving customer satisfaction
- Applied knowledge of dangerous goods regulations to enhance compliance
- Utilized advanced Excel skills to streamline data management
- Generated insightful Power BI reports to support decision-making
- Developed presentations that effectively conveyed critical information
- Liaised with WorldTracer to optimize management processes
- Achieved load controller certification, contributing to operational excellence
- Promoted ramp safety compliance, ensuring a secure work environment
Accomplishments
- Safety Ambassador
- Best Manager
- Star of quarter award
- Team of quarter award
- Safety champ
- Skilled person
Languages
Tamil
English
Hindi
Kannada
Hobbies and Interests
- Cooking
- Travelling
Certification
- Secured annexure-14 certification in aerodrome design and operation with Indian Aviation Academy, enhancing operational standards.
- Achieved SMS certification with Indian Aviation Academy, strengthening safety protocols.
- Completed Train the Trainer certification at Jain University, elevating training capabilities.
Timeline
AOCC – Senior Executive (B3)
Bangalore International Airport LTD
11.2022 - Current
Assistant Manager AO&CS (Ramp operation)
Indigo airline
09.2019 - 11.2022
Senior Customer Service Assistant (Ramp and terminal operation)
Jet Airways India Ltd
12.2010 - 07.2019
Duty officer, GHA for Air India express, Air Asia, Tiger airways
Taurus aviation (P) Ltd
05.2007 - 11.2010
BS - Hospitality and Tourism management
Alagappa University