Finance and Operations professional with 23+ years of experience including 10 years of cross border leadership in Early stage, growth, transformation and exit of profitable businesses.A Servant leader who leads from the front , inspires and coaches the team to deliver to their full potential.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Associate Director
Accenture
Chennai
05.2019 - Current
Since June 2022, as Client Experience Integration lead, responsible for transition of Finance processes from 2 Europe HQ global clients.
Till June 2022 - Cluster lead handling a portfolio of 14 clients - ~1500 FTE delivering Finance outsourced services
Client Experience lead for 2 Europe region Accounts , parterning with Account leads and Clients to drive Journey to Intelligent operations.
Managing Director
SuperannuationOps Private Limited
Coimbatore
03.2017 - 12.2018
Responsible for India location - Infrastructure, Finance, Admin, People & Culture, Operations teams supporting over 300 employees across Coimbatore, Chennai & Pune.
Ramped up team from 90 to 200+ in less than 6 months including identifying and setting up best-in-class delivery work spaces.
Global Transformation Head
BPO Connect, IT Connect
Colombo, Coimbatore
10.2012 - 03.2017
Co-developed and implemented a PAAS model for delivery of Finance & Accounting services.
Designed and implemented an accelerated process for client onboarding, transition and service delivery/management.
Setup greenfield delivery offices in Colombo, Kandy, Chennai & Coimbatore and scaled from 20+ to 300+ employees
Identify and partner with SMB product vendors ( ERP, CRM, Productivity) and take them to market in Sri Lanka and Australia
Won 1st contract for RAMCO ERP in Sri Lanka, a contract with a leading telco provider for Genesys CRM.
Concluded sale of India Operations to SuperConcepts Australia and migrated the staff to new entity
Associate Vice President
Mphasis
Bangalore
09.2008 - 09.2012
Provide F&A Pre-Sales, Solutioning and transitions support to deals from Pursuit to Closure to service delivery.
Capabilities Management, Identify and Manage Alliances for Automation enablers, Compliance to central Knowledge Management and Business Excellence frameworks
Conceptualized and created a hosted ASP & BPO capability for transactional non-voice processes and integrated with offerings in Banking, Insurance, Financial services - On-boarded 4 clients
Reviewed various automation products, identified product partners and established commercial and operating alliances
Worked on 70+ global and domestic (India) deals across P2P, O2C and R2R with a TCV of $ 80 Mn + .Won 6 deals worth ABR $ 4 Mn
Interacted with 20+ CFOs in India domestic market evangelising centralization, creation of shared service centres and outsourcing of finance and other back office processes
Won and led the delivery of F&A consulting assignments in the Retail, Telecom, Banking and Insurance industry verticals.
Senior Consultant
Hewlett Packard Enterprise
Plano
12.2006 - 09.2008
Assisted in the management of the P & L for BPO global leveraged capabilities cost center including multi-year strategic planning, Project evaluation & selection and leading optimization efforts
Created the gold standard processes for Contact Centre Workforce management (CCWFM) capability and had it certified by a global team of Decision makers & SMEs
Managed the project to transition CCWFM delivery in Service Desk sites in EDS to a centralized global offshore delivery model
Business Consultant
Aide-et- Action Education
Hyderabd
04.2006 - 08.2006
Key member of the field immersion team comprising of experts representing various NGOs, The Solae company, Enterprise for a Sustainable World, & Cornell’s Centre for Sustainable Global Enterprise
Manager
GE Capital International services
Gurgaon, Philadelphia, Chicago, Hyderabad
02.2001 - 04.2005
Financial controller for 8 service branches of GE Rail Services–- Managed a team of 6 Assistant controllers and 4 offshore associates - Responsible for accounts consolidation, book closure, planning, budgeting and analysis
Performed off-shoring feasibility analysis for GE Consumer Finance, UK spanning 13 Processes and 65 Associates
Completed 4 Black belt (BB) projects and mentored 18 Green belt (GB) projects to generate a Quality net income (QNI) of over $16 Million
Improved asset utilization from 67% to 76% resulting in a $10 Million Net Income impact as lead BB in an Executive band project
Led a cross functional team comprising of Billing, Tax & Sales managers across USA to deliver a 70% increase in billing accuracy
Supported 42 accounting processes of Consumer Finance Centre of Excellence (COE) spanning 3 products, 13 managers and 130 associates for process and customer related issues
Advocated six sigma practices and built controllership awareness through trainings and shop floor demonstrations
Senior Executive
IPF Online Limited
Chennai
12.1999 - 01.2001
Developed revenue model, pioneered market analysis and devised penetration strategies for the services offered in its B2B portals for Industrial products and Textiles
Led participation in various B2B trade fairs and generated break-even revenue & marketing intelligence
Monitored receivables and follow-up with clients and recovered 20 % of long outstanding dues (>360 days)
Industrial Trainee
Unilever
Chennai
05.1998 - 06.1999
Led the MFGPRO ERP software standard chart of accounts conversion to Unilever standards for 5 profit centers
Reconciled advertising spend account disputes (10 %) aged over 3 years in a short span of 2 months
Obtained exposure to indirect taxation, internal audits and statutory reporting at corporate and factory offices
Audit Associate
BMR Advisors
Chennai
05.1996 - 05.1998
Led teams to perform statutory and concurrent audits at various nationalized banks
Assisted in the preparation and representation of individual and corporate income tax assessment appeals at tribunal hearings
Education
MBA - Finance, Leadership & Change Management
Indian School of Business
Hyderabad, India
04.2005 - 03.2006
Certified Public Accountant (CPA) -
AICPA
USA
08.2020 - 07.2021
CA - Commerce
Institute of Chartered Accountants of India
India
04.1996 - 09.1999
Advanced Diploma - Software Technology & Systems Management
NIIT Institute
04.1996 - 03.1998
Skills
Flexible and Adaptable
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Certification
Six Sigma Black Belt (CSSBB) - GE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certified Public Accountant (CPA) -
AICPA
08.2020 - 07.2021
Associate Director
Accenture
05.2019 - Current
Managing Director
SuperannuationOps Private Limited
03.2017 - 12.2018
Global Transformation Head
BPO Connect, IT Connect
10.2012 - 03.2017
Associate Vice President
Mphasis
09.2008 - 09.2012
Senior Consultant
Hewlett Packard Enterprise
12.2006 - 09.2008
Business Consultant
Aide-et- Action Education
04.2006 - 08.2006
MBA - Finance, Leadership & Change Management
Indian School of Business
04.2005 - 03.2006
Manager
GE Capital International services
02.2001 - 04.2005
Senior Executive
IPF Online Limited
12.1999 - 01.2001
Industrial Trainee
Unilever
05.1998 - 06.1999
Audit Associate
BMR Advisors
05.1996 - 05.1998
CA - Commerce
Institute of Chartered Accountants of India
04.1996 - 09.1999
Advanced Diploma - Software Technology & Systems Management