Srinivasan VG

Program Leadership & Product Fundamentals

• Led implementation of core Product Fundamentals initiatives (Security, Accessibility/VPAT compliance, Stability) across the Revenue Cycle organization, maintaining a zero-overdue POAM record and strengthening compliance posture.
• Developed and executed detailed project plans with defined timelines, resource allocation, and measurable goals, achieving program objectives on schedule.
• Engaged in continuous, transparent communication with senior leadership and stakeholders, aligning on objectives, reporting progress, and managing expectations.
• Facilitated cross-departmental collaboration to ensure seamless execution across multiple engineering teams.
• Identified and implemented process improvements and tools that increased efficiency and productivity by 30%.

Security & Accessibility

• Delivered biweekly vulnerability status updates (SonarQube, OWASP, third-party) and collaborated with Oracle 3PL core teams to design a plan to systematically reduce vulnerability backlog.
• Coordinated completion of VPAT assessments across multiple products, mitigating risks, escalating issues early, and ensuring on-time accessibility compliance.

Customer-Centric Initiatives

• Prioritized and resolved High Touch customer issues and Post-Go-Live incidents, enabling a zero open investigation/defect record through close follow-ups and weekly leadership updates.
• Supported smooth Go-Live experiences by maintaining clear prioritization and alignment with Upgrade Center teams.

Process Optimization & Knowledge Management

• Created centralized Confluence repositories for OHRM BARs, defect management, enhancements, and RCAs, shifting workflows from person-dependent to process-driven, increasing transparency and reducing resolution times.
• Authored FAQs and reference materials for recurring release issues, accelerating ticket completion and reducing blockers.
• Designed dashboards (High/Critical Defects, Feature Readiness Gate, Scope Creep, RCA Metrics) for proactive risk mitigation, contributing to a measurable drop in defects.
• Introduced structured RCA and Stray CR processes, accelerating backlog clearance and improving process predictability.

Jira Governance & Guidance

• Contributed as a core member of the Jira Guidance team, defining Jira patch-back processes and priority criteria to reduce misclassified high/critical defects and improve backlog management clarity.
• Ensured compliance with industry standards and best practices, conducting regular audits and implementing corrective actions as needed.

• Played a pivotal role in implementing SAFe practices, collaborating closely with the RTE to ensure alignment and consistency across Agile Release Trains (ARTs).
• Assisted the RTE in organizing and facilitating PI planning events, ensuring clear communication of objectives and alignment of team goals.
• Successfully delivered multiple high-impact projects by ensuring adherence to Agile principles and promoting continuous improvement within teams.
• Facilitated daily stand-ups, sprint planning, sprint reviews, Retrospective and System Demo's to ensure smooth team operations and continuous feedback loops.
• Managed conflicts and impediments within the team, fostering a collaborative and productive work environment.
• Monitored and reported on team performance metrics, using data-driven insights to drive process improvements and enhance team efficiency.
• Being active part of Scrum Master COP / PMO community within company and participate in continuous improvement within this discipline.

• Led the transition to Agile methodologies, trained teams on Scrum practices and ensuring effective adoption
• Coordinated and facilitated all Scrum ceremonies, ensuring that teams remained focused on sprint goals and delivered high-quality increments.
• Acted as a liaison between development teams and stakeholders, ensuring clear communication and alignment of expectations.
• Identified and mitigated risks and impediments, ensuring minimal disruption to team progress.
• Implemented retrospectives and feedback loops to drive continuous improvement in team processes and performance.

• Led the transition of new product development from a traditional Waterfall model to an Agile model, significantly improving project flexibility and responsiveness.
• Managed projects from initiation to closure, ensuring optimal resource utilization, thorough process analysis, and design to meet business specifications.
• Directed the build, implementation, management, and support of applications throughout their lifecycle, from requirement gathering and solution architecture to release upgrades.
• Consistently ensured that products met or exceeded client expectations through effective requirement gathering and feedback incorporation
• Fostered strong relationships with internal and external stakeholders to ensure system requirements were accurately captured and project objectives were met.
• Enhanced productivity and met service level agreements (SLAs) through process improvements, knowledge management, and automation initiatives.
• Delivered tailored training programmes for users, significantly improving adoption rates and user competence.

• Interacted with the SME’s and done extensive research to gather business requirements on the client’s current business processes
• Analyzing existing process for providing business-value based recommendation to key stakeholders
• Worked closely with the development team to identify opportunities for better collaboration and process improvements
• Successfully implemented the Multilanguage software which supports in local language of Dari and Pashto (local language used in Kandahar) with the help of onsite team in Afghanistan
• Actively involved in the execution part of the project as well to make sure that project met all the deliverables
• Managed the support needed by implementation team and business users in onsite (Afghanistan) to track any pending issues and tasks
• Managed and prepared training content for the product to help the business users in onsite.

• Interacted with the SME’s and done extensive research to gather business requirements on their current business processes
• Worked closely with the stakeholders to understand the business process
• Managing the project plan and coordinating the task with both offshore development team and implementation team.