Srinivasa Rao Ch
Hyderabad
Summary
Adaptable it administrator with several years leading effective and efficient support teams. Skilled at enhancing and replacing outmoded and inefficient support policies and technologies. Expert at hands-on service for demanding projects. Dedicated to providing first-rate support experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Administrator
Avyana Studios Pvt Ltd
Hyderabad
03.2023 - 06.2024
- Performed periodic maintenance tasks such as disk defragmentation and virus scanning.
- Created user accounts in Active Directory and assigned appropriate permissions.
- Resolved software-related issues by performing troubleshooting steps or escalating them to vendors for resolution.
- Assisted with the installation of new applications on workstations and servers.
- Configured VPN tunnels between remote sites for secure communication over public networks.
- Configured Windows Server roles such as DHCP, DNS, IIS, Hyper-V.
- Managed virtual machines running on Hyper-V platform including creating snapshots for quick recovery from errors or failures.
- Set up file sharing protocols such as SFTP and FTP for secure data transfer across networks.
SYSTEM ADMIN-CSO
MY FLEX HEALTH GROUP SDN.BHD
Kuala Lumpur
02.2022 - 04.2023
- Managed user accounts within Active Directory environment including adding and deleting users, resetting passwords.
- Implemented antivirus software across all systems to protect against malicious activities.
- Created reports on network activity and security incidents for management review.
- Participated in meetings with vendors who provided security products or services.
System Administrator
Lendi Institute of Engineering and technology
VIZIANAGARAM, AP
02.2020 - 01.2022
- Implemented security measures such as firewalls, antivirus programs.
- Provided guidance on best practices related to system administration procedures.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Configured and maintained system hardware, software and network components.
- Troubleshot application errors and provided technical support to end-users.
Desktop Support Assistant
Paper boat Design Studios Pvt. Ltd
Hyderabad, Telagana
03.2017 - 11.2019
- Used filing systems to improve document management and organization.
- Maintained positive working relationship with fellow staff and management.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Reviewed and approved vendor invoices.
Education
Bachelor of Arts - Political Science
Andhra University
Viskahapatnam, AP, India04-2014
MPC
Board of Intermediate
Vizianagaram, Ap, India05-2011
SSC
Mansas English Medium School
Vizianagaram, Ap, India03-2007
Skills
- Hardware troubleshooting
- Virus Protection
- Hardware Installation
- User Support
- Technical Troubleshooting
- Startup and Shutdown Management
- Problem-solving aptitude
- Network Security
Ø Operating Systems: Windows XP,7,8,10 & 11, Server Edition 2012
- Network Firewall Management
Ø SCCM Operating: Software installation, updated software clink systems, Software updating point-based installation, Hardware related issues, client push installation and etc
Ø Microsoft Packages: MS Office 2007/2010/2013 & Office 365
Ø Software: Microsoft Office, Outlook, FTP Applications, Remote Login (Remote Desktop, VNC & Putty)
Ø Hardware: Dell, Compaq, and IBM Desktops assemble & Installation, Audio, Video, Hard-Disk
Ø Configuration: Servers, desktops, Installation and up-gradation of MacAfee Antivirus server, Hardware Drivers & Service Packs, Online Email, and Outlook Configuration
Ø Networking: Fast Ethernet, TCP/IP, Telnet, FTP, Intranet, LAN, Virtual Private Networks, (Wi-Fi)
Ø Administration: Remote Computing Remote Desktop & Remote Administration, Installation & Updating through VPN, troubleshooting
Languages
Telugu
First Language
English
Intermediate (B1)
B1
Hindi
Beginner
A1
Telugu
Advanced (C1)
C1
Certification
Ø Certified in M.D.T.P(Master Diploma in Desktop Publishing).
Ø Certified in Computer Hardware and Networking.
Ø Certified in SCCM(System Center Configuration Manager )
Affiliations
- professional memberships or groups that a candidate is part of for personal or professional development.
- Are in field-related organizations. Provide you with the necessary training.
- Award industry-leading certificates. you've met standards to participate in organizations, directly related to your aspirations
Hobbies and Interests
- Update New Technology
- Photography
- Video Editing & Graphic Designing
- Photoshop Editing
Timeline
IT Administrator
Avyana Studios Pvt Ltd
03.2023 - 06.2024
SYSTEM ADMIN-CSO
MY FLEX HEALTH GROUP SDN.BHD
02.2022 - 04.2023
System Administrator
Lendi Institute of Engineering and technology
02.2020 - 01.2022
Desktop Support Assistant
Paper boat Design Studios Pvt. Ltd
03.2017 - 11.2019
Bachelor of Arts - Political Science
Andhra University
MPC
Board of Intermediate
SSC
Mansas English Medium School