Dynamic Project Manager with a proven track record at WAISL and Value Labs Solutions, adept in Agile methodologies, and skilled in MS SQL, C#, Azure and JIRA. Successfully launched a driver check-in platform, boosting usage by 25%. Known for effective team leadership and client engagement, ensuring project delivery on time and under budget.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Project Manager
WAISL
08.2024 - 07.2025
Led requirements gathering, implementation planning, ensuring a clear development roadmap aligned with business needs.
Authored comprehensive functional flow documents and architecture design documentation to guide the development process.
Managed and monitored team tasks and progress, ensuring adherence to deadlines and deliverables.
Acted as a primary client liaison, providing regular daily and weekly updates and addressing concerns proactively.
Supervised project deployments and ensured smooth delivery of releases in coordination with cross-functional teams.
Provided effective people and team management, including mentoring, task allocation, and performance tracking.
Senior Project Manager
Value Labs Solutions Pvt.Ltd
05.2022 - 08.2024
Created and managed user stories, tasks, and JIRA sprints, ensuring alignment with product goals and timelines.
Led backlog grooming, sprint planning, and facilitated daily stand-up/scrum meetings to drive team collaboration and transparency.
Spearheaded the development and successful launch of a driver check-in and truck integration platform, resulting in a 25% increase in usage within the first quarter.
Managed a cross-functional team of 10+ (engineers, designers, QA), delivering the project on time and under budget.
Implemented a customer feedback loop, which led to a 40–45% improvement in customer satisfaction (CSAT).
Ensured timely delivery of committed stories within each sprint, maintaining a strong focus on velocity and sprint goal achievement.
Handled post-release issue management, coordinated bug fixes, and ensured timely closure with cross-functional teams.
Project Manager and Scrum Master
Value Labs Solutions Pvt.Ltd
06.2016 - 05.2022
Led requirements gathering, impact analysis, and implementation planning, ensuring a clear development roadmap aligned with business needs.
Created proposals covering requirements, and budget estimates for client approvals.
Authored comprehensive functional flow documents and architecture design documentation to guide the development process.
Performed code monitoring and reviews to ensure coding standards, enhance performance, and maintain code quality.
Prepared CAB (Change Advisory Board) documents and coordinated discussions with on-site stakeholders for approval and deployment planning.
Managed and monitored end-to-end project and application lifecycles, ensuring stability and performance in production environments.
Oversaw team activities and task assignments, ensuring timely execution and alignment with project objectives.
Acted as a liaison between clients and on-site teams, facilitating smooth communication and issue resolution.
Managed and monitored team tasks and progress, ensuring adherence to deadlines and deliverables.
Acted as a primary client liaison, providing regular daily and weekly updates, and addressing concerns proactively.
Oversaw database design reviews, and contributed to the overall application architecture to ensure scalability and performance.
Supervised project deployments, and ensured smooth delivery of releases in coordination with cross-functional teams.
Provided effective people and team management, including mentoring, task allocation, and performance tracking.
Project Lead
Value Labs Solutions Pvt.Ltd
08.2012 - 05.2016
Prepared detailed functional flow documents and Software Requirement Specifications (SRS) to guide application development.
Conducted code reviews and performance monitoring, ensuring adherence to best practices and continuous improvement.
Managed and tracked team tasks and deliverables, ensuring on-time execution and quality output.
Engaged in regular client interactions, providing weekly updates, clarifying requirements, and ensuring alignment with business goals.
Developed user manuals to support training, adoption, and ongoing maintenance.
Managing and monitoring the team in handling the tickets.
Providing reports on-site.
Defining and implementing the Change Management Process.
Defining and implementing process management and ticket handling.
Analyzing, identifying, and resolving performance issues of the server.
Technical Lead
Value Labs Solutions Pvt.Ltd
09.2010 - 07.2012
Requirements gathering, impact analysis, hardware requirements, growth analysis, and implementation development plan.
Prepared functional flow documents and SRS documents for this application development.
Intern at Nukkad Shop Technologies in collaboration with WAISL (Wipro Airport it Solution LTD)Intern at Nukkad Shop Technologies in collaboration with WAISL (Wipro Airport it Solution LTD)