Business Transformation Leader with over 20 years of experience in Finance & Accounting (F&A) and 7+ years specializing in Digital Transformation, particularly in finance automation and process optimization. Demonstrated success in RPA leadership, establishing Centers of Excellence (COEs), and spearheading automation initiatives that drive efficiency and cost savings. Skilled Project Manager with a track record of delivering large-scale transformation projects and managing cross-functional teams to achieve strategic objectives. Experienced in program management for complex initiatives, including SAP GL migrations and process re-engineering, with deep industry knowledge spanning banking, manufacturing, and enterprise support systems. Extensive background in Financial Reporting, GL Reconciliation, Month-End Close and Fixed Assets, complemented by proficiency in data analytics and visualization to enhance financial reporting accuracy and insights.
Overview
28
28
years of professional experience
3
3
years of post-secondary education
Work History
Sr Manager - Business Process Developer
Volvo Group India Pvt Ltd.,
01.2020 - Current
Spearheaded the creation of the Reporting Center of Excellence (COE) for the Financial Control and Accounting division, optimizing financial reporting processes and improving data accessibility.
Developed and implemented advanced data analytics and visualization models for PTP (Procure-to-Pay), OTC (Order-to-Cash), and RTR (Record-to-Report) processes, enhancing business intelligence and operational reporting.
Collaborated with global teams to design and deliver comprehensive Operational and Executive reports, integrating diverse data sources to provide actionable insights for daily KPI tracking and financial management reporting.
Led cross-functional projects from inception to delivery, ensuring alignment with business objectives, stakeholder requirements, and on-time delivery of critical reporting solutions.
Delivered data-driven reporting solutions that provided deeper insights into financial processes, empowering leadership teams to make informed, strategic decisions and driving operational improvements.
RPA Manager & Functional Expert
Volvo Group India Pvt. Ltd.,
08.2018 - 12.2019
RPA Consulting & Leadership (Volvo Group)
Identified and delivered transformation opportunities by proposing, developing, and implementing business cases for RPA (Robotic Process Automation), driving automation and efficiency improvements in finance and accounting processes.
Led detailed process discovery, coordinated cross-functional teams, and managed RPA projects from initiation to deployment, ensuring seamless execution and delivering measurable cost savings and productivity improvements.
Set up RPA Runtime for Volvo's Robotic Center of Excellence (COE), overseeing infrastructure setup in collaboration with IT and relevant service providers, and ensuring successful UATs (User Acceptance Testing) and deployment.
Spearheaded POCs (Proof of Concepts) and pilot programs for AI and analytics solutions, exploring innovative tools to enhance process automation and optimize financial performance.
Managed RPA programs aimed at reducing costs and improving quality in finance and accounting processes for diverse global clients, ensuring smooth coordination with Information Security, Infrastructure, and Risk teams.
Designed and deployed RPA solutions for finance processes using UiPath and Jiffy platforms, driving automation success and improving overall process accuracy and efficiency.
Transformation Program Manager / Consultant
Accenture Services Pvt.Ltd
04.2015 - 08.2018
Transformation Program Manager / Process Consultant Major Australian Banking Client, Accenture Solutions
Led process consulting and improvement initiatives, driving operational automation projects using Value Stream Mapping (VSM) and Lean methodologies, resulting in the identification and implementation of key process optimization opportunities.
Collaborated with technology teams to implement automation solutions, delivering 3,500 hours of savings in FY17 and advancing the month-end reporting cycle, significantly improving efficiency.
Identified and implemented opportunities to optimize reporting platforms using the Accenture Intelligent Platform, streamlining reporting processes for Management Accounting.
Rationalized and optimized Management Accounting reports, ensuring more efficient and effective reporting structures for financial management.
Developed reporting analytics using Tableau, leading the creation of Proof of Concepts (POCs) for the CFO Dashboard and Landing Zone Reports for Management Accounting, providing advanced financial insights for decision-makers.
Explored and initiated AI opportunities by developing POCs for Natural Language Generation (NLG) tools, automating commentary writing for Market Share Reports, and delivering cutting-edge reporting solutions.
Enhanced the quality of Balance Sheet Account Reconciliations for the Australia region, improving data accuracy and supporting documentation. Introduced decision-making frameworks for aging items and developed Account Profiles aligned with the bank’s policies to ensure compliance and improve reconciliation quality.
Delivery Manager – Operations
Accenture Services Pvt.Ltd
11.2011 - 04.2015
Manager Delivery - Financial Close & Enterprise Support Systems Operations Team Size: 75 FTEs | Leading Australian Bank
Led a 40-member team responsible for the financial close process, managing the end-to-end closing of books for a major Australian bank, ensuring timely and accurate financial reporting.
Managed a 35-member team overseeing Enterprise Support Systems Operations (ESSO), including Interface Suspense Management, Master Data Management (Chart of Accounts), Data Quality Assurance, and System Accounting (Value Flow) for the bank’s financial systems.
Played a key role in offshoring the end-to-end process to Bangalore, effectively transitioning operations while maintaining service quality and efficiency.
Developed and implemented SLA (Service Level Agreement) and OLA (Operational Level Agreement) frameworks, ensuring alignment with business objectives and operational performance targets.
Established process controls for operations, including the implementation of SOX compliance and data certification standards, ensuring regulatory adherence and data integrity.
Managed the performance and development of team members, fostering a high-performance culture and ensuring delivery of critical operational tasks.
Led process improvement and automation initiatives, successfully driving them to completion and achieving measurable operational efficiency gains.
Oversaw the disengagement process, including reverse knowledge transfer (KT) and seamless handover to third-party providers, ensuring no disruption to service delivery.
Responsible for the delivery of Project Finance activities, including project creation, maintenance, and status reporting (PCB’s) to ensure the accurate tracking and management of project financials.
Provided revenue reporting to Wholesale Bank Business partners, ensuring accurate and timely financial insights for decision-making.
Led a transformation project to centralize and standardize reconciliation and journal processes, improving control and efficiency across the finance operations.
Project Lead – SAP GL Migration
Accenture Services Pvt.Ltd
03.2010 - 11.2011
SAP GL Migration (Mainframes to SAP) Leading Australian Bank
Led the offshore delivery of the SAP GL Migration project, transitioning the bank’s General Ledger from legacy mainframe systems to SAP, ensuring seamless change management and operational continuity.
Drove process change management at offshore, leading efforts to redesign workflows and incorporate new SAP functionalities while maintaining the integrity of financial processes.
Managed project governance and communication, ensuring regular tracking and reporting on project milestones, risks, and progress to key stakeholders.
Conducted process impact assessments for upstream and downstream systems, identifying potential challenges and ensuring all interconnected processes aligned with the migration.
Coordinated with Technology and Operations teams, facilitating smooth collaboration to implement the migration and address any technical and operational challenges.
Engaged with offshore service owners and Subject Matter Experts (SMEs), ensuring thorough understanding of the migration’s impact and facilitating smooth adoption of the new system.
Led the process redesign, incorporating changes resulting from the migration and ensuring the continued accuracy and reliability of financial reporting post-migration.
Developed and executed User Acceptance Testing (UAT) cases, overseeing comprehensive testing across all impacted processes to ensure system readiness and functionality.
Conducted user training and workshops, equipping users with the skills and knowledge required to adopt the new processes and fully utilize SAP functionalities.
Monitored offshore performance during Hypercare, coordinating closely with the technology support and operations teams to address any post-migration issues and ensure smooth operations.
Process SME & Team Lead
Accenture Services Pvt.Ltd
12.2003 - 03.2010
Process SME – Finance Operations for Australia and UK Clients
Process SME, leading multiple teams across Accounts Payable, Fixed Asset Operations (including asset revaluation), Master Data Maintenance, General Ledger (GL) & General Accounting (GA) interfaces, and break-fix resolution.
Oversaw Data Quality Assurance, implementing integrity checks and ensuring data accuracy for critical finance processes.
Played a key role in year-end close by managing application close planning and overseeing rollover procedures to ensure smooth transitions.
Successfully transitioned Accounts Payable operations to offshore, optimizing processes, reducing costs, and maintaining service quality.
Account Executive
Industrial Moulders
07.1996 - 01.2003
Started as Junior Accountant handling day today accounting jobs with Sales, Purchase, and Expenses Journals posting in Accounting Books
Closing books, Tax auditing and assessments
Initiated computerization of entire administrative and accounts section
Re-building Inventory processes and control system
Automated invoicing and centralize records
Handled Central Excise books, Sales Tax and assessments
Involved in finalisation of books of accounts and financial statements.
Education
MBA - Finance
Sikkim Manipal University
Gangtok, Sikkim India
07-2015
Bachelor of Commerce - Principles of Accouting, Auditing, Income Tax Laws & Cost Accounting
Bangalore University
Bangalore
06.1995 - 10.1998
Skills
Month-end close, EOY
Fixed Assets
GL Reconciliations
Master Data Management
Project Finance/Accounting
Industryexpertise
Financial Process Automation
Data Analytics & Visualization Tools
Project Management
Timeline
Sr Manager - Business Process Developer
Volvo Group India Pvt Ltd.,
01.2020 - Current
RPA Manager & Functional Expert
Volvo Group India Pvt. Ltd.,
08.2018 - 12.2019
Transformation Program Manager / Consultant
Accenture Services Pvt.Ltd
04.2015 - 08.2018
Delivery Manager – Operations
Accenture Services Pvt.Ltd
11.2011 - 04.2015
Project Lead – SAP GL Migration
Accenture Services Pvt.Ltd
03.2010 - 11.2011
Process SME & Team Lead
Accenture Services Pvt.Ltd
12.2003 - 03.2010
Account Executive
Industrial Moulders
07.1996 - 01.2003
Bachelor of Commerce - Principles of Accouting, Auditing, Income Tax Laws & Cost Accounting
Bangalore University
06.1995 - 10.1998
MBA - Finance
Sikkim Manipal University
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