SRINIVASU MALLA

Seeking assignments in Retail, Entertainment, Multiplex, Tourism, Hotel, Restaurant Operations and Cost Control with an organization of high repute preferably in QSR, Hotel, Travel and Tourism.

• A competent professional with nearly 18 years of experience in Entertainment, Multiplex, Hotel operations, Restaurant Operations, Cost Control, Recruitment, Team/ Performance & Appraisals Management, Customer Relationship Management and Safety Operations. Deft in assuring revenue & profits by developing, marketing, financing and providing appealing restaurant service and managing staff.
• Proficient in overseeing the maintenance of health & hygiene standards, guest servicing, food production, store operations and ensuring high quality service to the clients for maximum customer experience and delight. Outstanding success in building and maintaining relationships with key corporate decision makers, establishing large volume & high profit accounts and maintaining top & bottom line profitability.
• Adept in driving business through key accounts and establishing strategic partnerships to increase revenues. Took feedback from guests to provide the highest quality of service. Possesses strong leadership, verbal communication, financial planning and strategy, cost accounting, developing budgets, decision making, management proficiency, managing profitability, people management, customer focus and quality focus skills.
• Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

• Rajyapuraskar Certificate for social activities (Scouts & Guides)
• Participation in AP State Volleyball Championship
• Participation in Inter-Junior College Volleyball Championship
• Participation in Inter Nagarjuna University Cricket Championship
• Participation in Lotus Chocolate Championship

• MBA Project report on A Study of Labour Welfare Activity in Andhra Sugars Limited
• 6 Months Industrial Exposure at Hotel Viceroy, Hyderabad in all 4 major departments
• Out-door catering at Punnami Hotels (AP Tourism), Minerva Chain of Restaurants & Hotel D V Manor, Vijayawada

• Mr. Suthanthira Selvan, Regional HR, INOX Leisure Limited, 8122022222
• Mr. Chaitnya, Divisional Manager, Vijayawada APTDC, 9848007021, 7396679213