Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
Generic

SRINJOY DUTTA

Bangalore

Summary

Results-driven customer-oriented professional with extensive experience in relationship management and strategic partnership development. Proven ability to retain top accounts and drive profit growth through trust-building initiatives. Known for consistently exceeding sales targets and delivering exceptional client satisfaction.

Overview

5
5
years of professional experience

Work History

Business Development Representative

OMIND.AI
Bangalore
02.2024 - Current
  • Increased lead generation by 30% within the first 3 months by implementing targeted outreach strategies for AI-based call auditing, AI voicebots, marketing automation, and GenAI chatbots
  • Secured contracts with 15+ new clients, contributing to a 20% growth in quarterly revenue
  • Enhanced client engagement through personalized product demonstrations, leading to a 25% improvement in conversion rates
  • Collaborated with sales and marketing teams to refine product positioning, resulting in a 15% increase in the effectiveness of marketing campaigns
  • Utilized CRM tools to manage a pipeline of 50+ potential clients, ensuring accurate tracking and reporting of sales activities and performance metrics
  • Clients - Reliance Industries, Schwing Stetter, Brevistay, OYO, Durian, Liberty General Insurance, Future Generali, CCI Global, Aditya Birla Health Insurance, Max life insurance, ICCS, Wipro

Associate Business Manager

SIMPLILEARN
Bengaluru
10.2022 - 01.2024
  • Heading 2 SKU Digital Transformation and Business Analysis course with a target of 115k USD
  • Approached lead level CSAT evaluation and increased customer retention rate by 32% at category level
  • Initiated referral business at organization level and improved revenue by 17% at category level and lead generation increased by 13% at organization level
  • Achieved ROAS of 3.2 and 1.65 for the course of Digital Transformation and Business Analysis respectively
  • Started LinkedIn connect with customers and improved conversion from 1.2% to 2.8% and 4.5% to 7.8% for digital transformation and business analysis course respectively
  • Covered more than 20+ cross sell to B2B team with major clientele assistance to B2B team; Bosch, AU small finance, Accenture, Infosys

Cluster Lead

SIMPLILEARN
Bengaluru
11.2021 - 09.2022
  • Handled four SKU of Data Category as a team and individual Target simultaneously and generated revenue of 65k USD in the months of November 2021 and December 2021
  • Made the Data Scientist top selling industry linkage course of organization by generating total revenue of 315K by March,2022
  • Increased conversation of Artificial Intelligence and Big Data course, making both of its ROAS above 1

Inside Sales Specialist

SIMPLILEARN
Bengaluru
05.2020 - 10.2021
  • Maintained cold calling and generated average revenue of 9000$ per month
  • Helped train and educate new employees about company customer management policies
  • Documented and alerted management teams of trends in calls
  • Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency

Inside Sales Executive

CLEARTAX
Bengaluru
07.2019 - 04.2020
  • Lead Generation through Cold calling and Cold Emails Maintaining sales cycle and pipelines and revenue generated of 36 lacs + with an ASP of 3.6 lacs (Approx.) against an organization level ASP of 1lac , in Indirect taxation products over the course of 10 Months
  • Reduce customer churn by enabling cross selling and upselling
  • Liaising with product and engineering teams to deliver customized client experiences and features to ensure client retention
  • Worked in South Indian and North Indian regions to ensure market analysis and expansion through interactions with end users from Finance, taxation and IT and C-level executives
  • Marquee clients onboarded include Volvo cars, Cinepolis, Ricoh and SpiceJet

Education

Bachelor of Technology - Computer Science

Sikkim Manipal Institute of Technology
Gangtok, SK

Skills

  • Sales Strategy and Planning
  • Lead generation and demand generation
  • Cold reach-outs (call, email, and social media)
  • Relationship building
  • Client Relationship Management
  • Negotiation and Closing Skills
  • CRM Proficiency (eg, Salesforce, HubSpot, Freshsales)
  • Sales Presentations and Product Pitching
  • Excel
  • Data-Driven Decision Making
  • Sales Forecasting and Reporting
  • Consultative sales

Websites

Awards

  • TOP SBU (Q4,2021-22 & Q2,2022-23)
  • Top Individual Contributor (Q2,2021-22)
  • Extramiler (Q1,2021-22)
  • Core Values (Q1,2022-23)

Timeline

Business Development Representative

OMIND.AI
02.2024 - Current

Associate Business Manager

SIMPLILEARN
10.2022 - 01.2024

Cluster Lead

SIMPLILEARN
11.2021 - 09.2022

Inside Sales Specialist

SIMPLILEARN
05.2020 - 10.2021

Inside Sales Executive

CLEARTAX
07.2019 - 04.2020

Bachelor of Technology - Computer Science

Sikkim Manipal Institute of Technology

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SRINJOY DUTTA