sripada kamesh
Hospital Administrator
hyderabad
Summary
30 years of success inspiring teams and boosting performance through people-focused hospital administration with the ability to balance strategic decisions and financial discipline with a hands-on approach to leadership—resulting in strong employee, patient, and physician satisfaction. Engaging communicator and relationship builder with expertise in organizational planning, team development, and increasing visibility for growth. CEO with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
28
28
years of professional experience
1
1
Language
Work History
CHEIF EXECUTIVE OFFICER
GURU NANAK HOSPITAL
11.2023 - Current
- Strategic
- Robust health care processes both in clinical and non clinical area
- Envisioning business strategy by taking advantage of strengths and opportunities
- Identify growth and profitability drivers to define the business mix for diversified and profitable business
- Institutionalize innovation culture in all segments
- Value for money spent on comprehensive and qualitative treatment
- Seed and develop models to enhance geographical reach
- Build an innovative and motivated team
- Enhance clinical –student interface in the medical, nursing and other support health care streams
- Operational
- Direct and mentor the team in day to day operations
- Drive process effectiveness and audit for course correction
- Design, measure “Care Received Satisfaction Index”
- Evolve budget and review business performance
- Champion organization wide initiatives and ensure internalization
- Review systems and processes (Operational, Financial, IT, Supply Chain Management, BD, HR)
- Focus on clinical effectiveness
- Drive non clinical function through head of Operations
- Enhance RE (Resource Effectiveness) and OEE (Operational Equipment Effectiveness).
- Financial
- Drive top and bottom line in every unit
- Monthly review of P&L & reporting the same to Board and Chairman
- Constantly measure the cost effectiveness of delivery mechanism for reaching needy patients
- Showcase social returns beyond financial returns.
- Establish controls on fixed and variable costs
- Optimize pricing strategies
- Maintained P&L and shouldered corporate fiscal responsibility.
- Improved operational efficiency by redesigning internal processes and implementing cutting-edge technology solutions.
- Led the successful acquisition of multiple companies, resulting in a larger market share and increased brand recognition.
CHEIF EXECUTIVE OFFICER
TOUCH HOSPITALS PVT LTD
04.2022
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed a culture of trust and drove physician engagement to 95% improved inpatient admissions>60% by developing and enhancing
Vice President of Operations
PRANAAM HOSPITALS PVT.LTD
08.2020 - 04.2022
- Identified opportunities to improve business process flows and productivity.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives.
- Enhanced patients satisfaction from 40% to 85%
- Functioned as Head of clinical research, successfully completed 7 clinical studies which includes intranasal covaxin study and intramuscular covaxin for pediatric group.
- Functioned as Accreditation Corordinator for NABH 5th edition and successfully got the NABH accreditation for 4th time.
Deputy CEO
RAMDEVRAO HOSPITAL
08.2018 - 07.2020
- To oversee Hospital Administration with clear focus on patient care.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Functioned as head for Skill development Center
- Under my supervision and guidance successfully completed three programs in association with TASK ( Telangana Academy of Skill and Knowledge )
Chief Operating Officer (COO)
SWAPNA HEALTH CARE
08.2016
- Swapna Health Care is an NABH Accredited hospital with latest facilities and state of art equipment, infrastructure and care
- It is the pioneer in the field of obstetrics and gynecology
- RESPONSBILTIES :
- Directs, supervises and coordinates the overall day to day operations of the Hospital.
- Participates in the development and administration of policies on clinical and business operations.
- Participates in recruitment and retention of professional and non professional staff.
- Participates in establishment and implementation of organizational policies and procedures
- Interprets policies, objectives and operational procedures.
- Participates in the development and implementation of the mission, vision and values of the Hospital, including the deliverance of high quality, patient focused health care.
- Resolves problems related to staffing, utilization of facilities, equipment and supplies for the Hospital
- Evaluates performance and recommends merit increases, promotion, and disciplinary actions.
- Analyzes and recommends changes in organizational systems, policies and procedures and ensures their implementation.
- Delegates authority and responsibility as appropriate to all department heads
- Participates in professional development activities to keep current with trends and practices in health care administration (conferences, journals).
- Participates in the evolution and refinement of the quality improvement process at the Hospital.
- To see the Continual quality improvement in all departments.
GM – Operations & Quality
PRANAAM HOSPITALS PVT.LTD
12.2012 - 07.2016
- Oversee administration
- Assume full responsibility for the strategic planning, development, operations, sales and marketing, customer service, human resources, administration, and P&L performance.
- Administer and direct all aspects of firm's planning/development strategies; drive forward new business
- Development through in-depth analysis of clients' needs and requirements to promote growth and enhance revenue.
- Wrote the company's policy & procedure manuals and employee handbook; updated, revised, and overhauled where needed.
- Significantly increased revenues and decreased expenses through streamlining procedures and implementing cost-cutting measures.
- Successfully negotiate and execute contracts, including managed care agreements
- Promotes networking capabilities to capitalize on profitable joint-venture alliances.
- Maintains a focus on the development and enhancement of the professionalism of employees; provides continuing education opportunities to promote maximum professional growth and increase morale and productivity.
- Ensure total compliance
- Performs systems and procedures analyses to test and analyze internal controls, identifying areas for improvement.
- Continually scrutinizes short-term and long-range strategies, goals, and mission achievements, instituting new objectives to maximize revenue generation and new business development
- Analyzed prospective patient demographics and other factors to ascertain key market and prime location Planned and executed comprehensive marketing strategy to successfully ignite growth and profits
- Worked closely with management, staff, and government entities to position the company for continued growth and market expansion.
- Initiated OPD departments like Urology, gastroenterology and Cardiology and improved Opd revenue.
Cluster head
Vasan Healthcare Pvt. Ltd
06.2011 - 11.2012
- Responsible for four centres in Hyderabad -reporting to VP-operations Hyderabad all administrative activities starting from patient entry to out
- Assigning staff's to the respective areas, managing the local bodies, making tie-up's with various corporates and making patient footfall through conducting various camp's.
- Developing and implementing clinic-specific customer service, human resource, and financial goals & objectives consistent with strategic plan and goals.
- Achieving the revenue and operating targets of the center.
- Ensuring customer satisfaction by analyzing customer complaints, concerns and suggestions and providing appropriate follow-through.
- Planning and organizing staff and facilities to meet customer needs
- Ensuring routine maintenance is performed, problems corrected and systems put in place to ensure a safe, comfortable environment for patient care/service delivery.
- Marketing and promoting new and existing programs and services to patients and community.
- MIS on business strategy, revenue, reference analysis for footfall
- Identify and implement procedures for improving processes.
- Conduct program reviews with departments, on a monthly basis to determine reasons for Quality Services.
- Review and reconcile departmental budgets on a monthly basis.
GM operations
Balaji hospital ( A unit of Sivarama Hospitals )
07.2010 - 06.2011
- Responsible for two units kompally branch and karimnagar branch
- Responsible for all day-to-day operations of the hospital
- Directly involved with general management of hospital
- And conducting hospital rounds to obtain first hand information
- Responsible for planning organizing and directing the hospital to ensure that quality patient care is provided and that the financial integrity of the hospital is maintained.
- Responsible for creating an environment and culture that enables the hospital to fulfill its mission by meeting or exceeding its goals, conveying the hospital mission to all staff, holding staff accountable for their performance
- Administered all sales and marketing strategies; solely responsible for successfully growing business through effective marketing and public relations techniques to revise and upgrade image.
- Overseen the preparation and analysis of monthly, quarterly, and annual goal setting and operational metrics of the, Provider Services & Contracting.
- Ensured timely and complete reports on the operating condition of the organization.
Administrative officer
Vaatsalya health care solutions Pvt. Ltd
08.2008 - 06.2010
- To work with medical director and corporate team to identify operational issues, implement changes ,track and improve the performance.
- I was responsible for managing all accounting details, including billing, credit purchase ,invoice management, and co-ordination with HO
- To implement the NABH sop’s in all departments, As directed form HO
- To counsel employees on joining, for improvement in performance or resolve employee grievances, To educate new employees about service rules, roles ,expectations, duty hours and policies, to ensure continued education for existing employees on HR policies
- To manage Vaatsalya employees insurance policies, procedures and claim policies and to ensure timely recovery of dues from Insurance companies and TPA’s.
- I was responsible to obtain permissions, licenses and Liasioning with Government or other agencies in respect to Hospital requirements.
- Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
Asst. Manager
Seven hills hospital
08.2006 - 07.2008
- To manage the business side of the hospital to ensure smooth running of hospital on all fronts
- To establish policies and procedures, and maintaining organizational systems.
- To improve patient and relative feed back, To resolve patient complaints and reduce their complaints.
- To co-ordinate with NABH committee in implementation of policies and procedures laid by NABH for various departments.
- Collaborated with staff regarding policies, procedures, and staffing needs; maintained open channels of communication resulting in optimum delivery of service and a positive working environment
- Coordinate necessary document generation and collation from different departmental heads for accreditation.
- Help set up, coordinate and activate various audit committees to test check processes.
Admin manager
Lakshmi children hospital
03.1996 - 07.2006
- Control the day-to-day operations of the hospital, making sure patient care is being met in compliance with standards and hospital policies.
- Review monthly revenues
- Meet with department In-charges to make sure that hospital carried out correctly.
- Co-ordinate with Health insurance companies and their TPA in connection with insured patients.
- Directing the staff to do their work efficiently and create a positive work climate
- Maintaining a positive image for the organization and able to maintain effective public relations
- Evaluates/ oversees the work performance of the departments.
Education
Skills
Team Building and Motivation
undefinedAffiliations
- Health care management from ISB
- Total Quality Management – IIM Kanpur
- Continuous Qulaity Improvement- IIM Banagalore
- ISO 9001:2015 LEAD AUDITOR from British standards Institute BSI
- Six Sigma black belt certification from IACT Global, June 2013.
- PG Diploma in computer applications from BDPS
- EMRD, ICD coding from Aldos Institite, Chennai.
Workshops And Certifications
- Three days certified training course Advanced CPQIH on NABH certification IVth edition standards in Hospitals form CAHO recognized by Health sector skill council of India.
- Three days NBQP certified training course CPQIH on NABH Pre-accredited entry level certification standards in Hospitals form CAHO
- Two days Master trainers program for implementation of SAFE I accreditation at Pranaam Hospitals
- National certificate program in Hospital infection and prevention control, Care hospitals
- Internal Assessor program conducted by QCI-NABH
- Interactive workshop on management of medication safety and patient safety conducted by QCI- NABH
- Interactive workshop on medical audit & MRD conducted by AHHA India.
- Interactive workshop on legal compliance conducted by QCI-NABH.
- Interactive workshop on clinical audit conducted by QCI-NABH
- Interactive workshop in hospital planning designing &architecture conducted by HOSPPACCX India systems.
Outside Interests
- Listening to classical music
- Singing classical, devotional and light music
Personal Information
- Date of Birth: 06/24/71
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Timeline
CHEIF EXECUTIVE OFFICER
GURU NANAK HOSPITAL
11.2023 - Current
CHEIF EXECUTIVE OFFICER
TOUCH HOSPITALS PVT LTD
04.2022
Vice President of Operations
PRANAAM HOSPITALS PVT.LTD
08.2020 - 04.2022
Deputy CEO
RAMDEVRAO HOSPITAL
08.2018 - 07.2020
Chief Operating Officer (COO)
SWAPNA HEALTH CARE
08.2016
GM – Operations & Quality
PRANAAM HOSPITALS PVT.LTD
12.2012 - 07.2016
Cluster head
Vasan Healthcare Pvt. Ltd
06.2011 - 11.2012
GM operations
Balaji hospital ( A unit of Sivarama Hospitals )
07.2010 - 06.2011
Administrative officer
Vaatsalya health care solutions Pvt. Ltd
08.2008 - 06.2010
Asst. Manager
Seven hills hospital
08.2006 - 07.2008
Admin manager
Lakshmi children hospital
03.1996 - 07.2006
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