SRIRAG T M

Worked control panel and no control panel servers.

Providing Chat and call support .

Smoothly handling the team members and give guidance to them

Provided support for cPanel, Plesk, windows, and Linux Platforms

Undergone migration for various servers and client Data

Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose.

Handling proxmox servers like vn creation, backup configuration, installation et

Involed in scripting

Debug and correct technical issues on mail server(EXIM, POSTFIX), Database, DNS, Control panel, Server load issue and productively take necessary action.

Optimized and maintained servers for web hosting services, including configuring Apache, nginx ,LiteSpeed, engintron and ModSecurity to protect against malicious plugin installations

Managed and configured servers running CentOS, CloudLinux, and AlmaLinux for multiple environments.

Implemented system hardening techniques, including setting up firewalls, SSH security configurations, and user management to enhance security postures.
Successfully applied kernel updates and resolved conflicts during system upgrades by using boot force for migration to newer Linux distributions.

Led the migration of server systems to updated OS versions such as AlmaLinux 9, ensuring compatibility with CloudLinux and cPanel environments.

Set up disk quotas by adding uquota to partitions in the /etc/fstab file, ensuring appropriate resource allocation.

Provide technical support for both hardware and software issues
our users encounter
Manage the configuration and operation of client-based
computer operating systems
Monitor the system daily and respond immediately to security or
usability concerns
Create and verify backups of data
Respond to and resolve help desk requests
Upgrade systems and processes as required for enhanced
functionality and security issue resolution
Administrate infrastructure, including firewalls, databases,
malware protection software and other processes
Review application logs
Install and test computer-related equipment