SRI RAJANANDHINI RAMALINGAM
Minjur
Summary
Detail-oriented professional with outstanding organizational skill, accurate word processing abilities, and exceptional customer service qualities seeking a challenging position that embraces current skill set and provides growth through training and education Strategic professional in business operations known for high productivity and efficiency in task completion.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Process Associate
Tata Consultancy Service
Chennai
10.2022 - 08.2024
Chargeback and Investigation, Fraud Analyst, Fin Crime.
- A Chargeback Analyst investigates disputed debit and credit card transactions and takes suitable actions to resolve those disputes.
- Processing refunds and debits to cardholders.
- Communicating their findings to merchants and consumers.
- Looking out for fraud and reporting any suspected cases to the appropriate department.
- Solving disputes.
- Ensuring chargebacks are accurate.
- Seeking documentation to ensure that the purchase has taken place.
- Recommending and coaching the merchant, and watching for trends in the single merchant or broad merchant chargebacks.
Education
B.Com - Bank Management
Shri Shankarlal Sundarbai Shasun jain College For Women
Chennai, India01.2022
Skills
- Data analysis
- Problem solving
- Computer Skills
- Interpersonal skills
- Fraud Detection
- Back-end operation
- International Retail Banking
Personal Information
- Father's Name: Ramalingam P
- Place of Birth: Tirunelveli
- Date of Birth: June 4, 2002
- Gender: Female
- Nationality: Indian
- Language Known: English and Tamil
Alternative Contact Details
Ph.No: 9025777734
Email: seethaumarama@gmail.com
Certification
- National Virtual Hands-On Training on 'TALLY with GST'
Institution: AXN Infortech
Duration: April 2022 (3 months)
- Corporate Ambassador
Offered by: iFortis Corporate
Duration: Aug 2022(1 Month)
Timeline
Process Associate
Tata Consultancy Service
10.2022 - 08.2024
- National Virtual Hands-On Training on 'TALLY with GST'
Institution: AXN Infortech
Duration: April 2022 (3 months)
- Corporate Ambassador
Offered by: iFortis Corporate
Duration: Aug 2022(1 Month)
B.Com - Bank Management
Shri Shankarlal Sundarbai Shasun jain College For Women
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