Sriram Venkat
Chennai
Summary
Accomplished Medical Technology Professional with over 8 years of experience in medical imaging, biomedical products, and healthcare software. Expertise in product ownership, project coordination, and Agile/Scrum methodologies to drive workflow digitalization and process improvements. Skilled in translating clinical needs into practical solutions for medical IoT, AI applications, and management systems. Committed to optimizing workflows and enhancing cross-functional team collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager, Support and Implementation
Flynn Healthcare
Chennai
04.2025 - Current
- Owned product and project delivery, ensuring seamless transition from requirements discussion through development, demos, training, and post-implementation support.
- Led support, implementation, and design coordination for healthcare products, enhancing user experience for clinical and business users.
- Coordinated with engineering and internal stakeholders to refine healthcare features, increasing usability and user satisfaction.
- Manage ticket prioritization using Scrum practices to improve resolution flow and system stability.
Business Analyst / Application Specialist, MRI & AI
Refex – 3i Medtech
Chennai
06.2024 - 04.2025
- Researched MRI and medical AI solutions to inform portfolio decisions.
- Created competitive product analyses and sales strategy inputs for imaging and medtech offerings.
- Supported workflow digitalization, onboarding, process mapping, and documentation for medical workflows.
- Analyzed business processes to identify areas for improvement and optimization.
- Coordinated IT project activities, identified workflow risks and gaps, and facilitated implementation improvements.
Biomedical Engineer / Application & Tech Support
Medifocus India Pvt. Ltd.
Chennai
08.2017 - 08.2018
- Delivered product demos and training to clinicians and staff, explaining usage workflows and patient impact.
- Delivered ongoing technical support and troubleshooting to ensure device uptime and strengthen user confidence.
- Facilitated pre-sales, marketing, and technical activities for biomedical products, enhancing clinician understanding of sleep therapy, scopes, diathermy, and AngioJet systems.
- Streamlined product documentation and collateral inputs to ensure alignment with clinical use cases and regulatory standards.
- Provided technical support and coordinated demos and product sourcing for Philips, Karlstorz, Medtronic, and Boston Scientific.
Radiographer Technician Internships
Chennai & Bangalore
08.2016 - 08.2017
- Executed X-ray, CT, and MRI imaging under supervision, prioritizing safety and patient care.
- Conducted diagnostic imaging procedures to assist in patient diagnosis.
- Operated radiographic equipment following safety protocols and guidelines.
- Collaborated with medical staff to develop imaging plans for patient care.
- Managed radiology workstations and facilitated image acquisition workflows in clinical settings.
Education
Bachelor of Radiation & Imaging Technology (BRIT) -
NIMS University
Jaipur01-2017
Bachelor of Fine Arts in Game and Graphic Design (BFA) -
Asian Institute of Gaming and Animation
Bangalore01-2017
Skills
- Implementation workflows
- Deployment support
- Onboarding
- Go-live support
- Adoption enablement
- Training
- User training
- Knowledge transfer
- Healthcare project management
- Project management
- Project delivery
- Coordination
- Stakeholder alignment
- Requirements gathering
- Gap assessment
- Workflow mapping
- Process analysis
- Process improvement
- Risk assessment
- Risk management
- Product strategy
- Product research
- Product analysis
- Product documentation
- Healthcare technology
- Clinical technology
- Healthcare solutions
- Healthcare analytics
- Patient care
- Agile methodologies
- Backlog prioritization
- Iterative delivery
- Jira
- Ticket management
- Technical collaboration
- End-user engagement
- Client relations
- Vendor management
- Internal teams
- Partner collaboration
- Competitive analysis
- Market positioning
- Industry research
- Demos
- SOP support
- Reporting
- Process automation
- Process mapping
- Workflow digitalization
- Service assessment
- Issue resolution
- User experience
- Planning
- Documentation management
- Technical support
- Project leadership
- Technical support
- Project management
- IT project management
- Project leadership
Certification
- Certified Scrum Master (CSM), Scrum Alliance via UpGrad, 02/01/24
- UI/UX From Scratch, Designerrs Academy, Chennai, Tamil Nadu, 07/01/23
Timeline
Manager, Support and Implementation
Flynn Healthcare
04.2025 - Current
Business Analyst / Application Specialist, MRI & AI
Refex – 3i Medtech
06.2024 - 04.2025
Biomedical Engineer / Application & Tech Support
Medifocus India Pvt. Ltd.
08.2017 - 08.2018
Radiographer Technician Internships
08.2016 - 08.2017
Bachelor of Radiation & Imaging Technology (BRIT) -
NIMS University
Bachelor of Fine Arts in Game and Graphic Design (BFA) -
Asian Institute of Gaming and Animation