Sriram V.S

• Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
• Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
• Launched new product lines successfully through comprehensive planning, strategy and research.
• Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.

To manage and generate business revenues through channel partners - DSA's(Direct Sales Associates) for Retail Banking product Credit Cards for South Region.

Responsible for facilitating volume and market share growth in the region through channel partners, tie-up's, events and promotions.

To ensure that banks risk is mitigated through various checks conducted by Control Sample Testing ( as per Global Process Standards) Identify and Flag the errors in the process followed and reported

Deep dive to understand the Root cause and Evaluate Action plan provided by the respective

Business unit to avoid future occurrence Identified the gaps in the process followed by country and streamlined the process post migration

Spot checks were conducted to ensure that team has correct understanding and is high on accuracy on the process which is performed

Successfully migrated the process of India, Brunei, Singapore, Indonesia, Vietnam, Nepal and Sri Lanka.

Distribution comprises of Relationship managers and investment specialists

Market head of zones comprising of Karnataka and Kerala

Products include Secured and Unsecured Assets, Insurance and Liabilities

A team player with an ability to build & nurture relationships, solve problems, create new opportunities and take decisions to ensure profitability and deliver success.

Manage a Team of 10 Front-line managers to acquire New to bank HNI customers

Responsible for on-boarding and deepen initial customer relationship via Investments, Liabilities and Assets

Manage Intra bank Fulfilment for Mortgage loans.

In charge of Bangalore region managing Retail & Telesales channel team of 3 Sales Managers and 8 TL's and 65 front line staff for sourcing Personal Loans

Recruiting, Training and Retaining Talent.

In charge of Direct Sales Team of Bangalore region's Retail Channel of 4 TL's and 30 Front line staff for sourcing Personal loans

Manage Cost of Acquisition of the channel mix to maximize channel productivity and efficiency.

Acquiring New clients for Corporate Training

Converting Enquiries into Sales opportunity

Handling clients and ensure training happens effectively without delay.

Acquiring New institutional clients

Resolving issues and strengthening relationships

Business development strategy for Retail Marketing

Operations: Instrumental in setting up Systems and Processes

Handling shifts, Checking Quality and enabling delivery at right time to the clients.

Managed a Retail channel team (DST) of 2 Business development Managers and 4 teams and 25 front line staff for sourcing Personal Loans Database Management and Lead Analysis

Maintaining and Growing Customer portfolio size by deepening existing customer relationships Provide advice on potential financial solutions based on identified needs

Analyze financial requirements of customer and match with banks product offerings

Turn service recovery into sales opportunity.